This week, we are at the British Red Cross Shop in Swan Street to find out all about how the shop operates.
It was a very wet day outside, but we had the chance to speak to the shop manager Vicky, along with her band of volunteers.
We even managed to chat to a few customers that braved the weather to come inside to have a browse to see what treasures they could find.
See omnystudio.com/listener for privacy information.