Phil Gaines, retired Director of South Carolina State Parks, returns to discuss strong park culture.
While some say culture is how you do things, the truth is discovering culture goes much deeper. For instance, when a new park ranger obtains a new role, they instantly inherit a culture. In some cases, the culture may be unhealthy; in others, it may be rich in tradition.
Whatever the situation, knowing the formal structure and informal influencers is critical to quality management. As Phil explains, though rangers may serve as the primary authority, all staff members can leave an impact on a park and its programs. Accordingly, if rangers commit themselves to know their personnel and the people they influence, the more they’ll discover the ‘why’ of their culture.
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Creating Experiences for Normal People
Volunteer Projects to Enhance Tourism
The Role of a Park Director
Leadership is a Choice
Finding the Return on Investment in Interpretation
Managing Protected Areas
Answering Questions About Being a Park Ranger
Document History
People Come First in Parks
The Impact of Local Conservation
Manage Like a Mother
The Future of Camping
Reviewing the 2023 State Park Director's Conference
Managing the Capacity Dilemma
Transforming Neglected Parks into Community Assets
Searching for Missing Hikers
The Role of an Assistant Park Manager
The Politics of Parks
Dealing with Park Visitors Who Misbehave
Conversations for Park Professionals
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