259. Quick Thinks: Task-Focused to People-Focused—A Smarter Way to Communicate

2026-01-29

Download

How “spaciousness” helps teams move beyond busywork — and build the conditions for honest conversation.“We’re just so busy right now” is one of the most common reasons cultures don’t change — and it’s exactly what Megan Reitz set out to understand. In her research, she describes two modes of attention at work: doing mode, where focus narrows to tasks, control, and quick progress, and spacious mode, where attention expands, insight emerges, and real connection becomes possible.Reitz is a leadership researcher whose work explores how people speak up, listen well, and create enviro...

How “spaciousness” helps teams move beyond busywork — and build the conditions for honest conversation.

“We’re just so busy right now” is one of the most common reasons cultures don’t change — and it’s exactly what Megan Reitz set out to understand. In her research, she describes two modes of attention at work: doing mode, where focus narrows to tasks, control, and quick progress, and spacious mode, where attention expands, insight emerges, and real connection becomes possible.

Reitz is a leadership researcher whose work explores how people speak up, listen well, and create environments where others can be heard — because, as she puts it, “how you show up affects the voices of the people around you.” When teams are anxious or rushed, attention tightens and listening gets shallow; when there’s more safety and space, people can pause, widen their perspective, and make better choices together.

In this Quick Thinks episode of Think Fast, Talk Smart, Reitz and host Matt Abrahams discuss why organizations get stuck in doing mode and what it takes to build spacious agility. They share practical ways to name spaciousness, strengthen psychological safety, introduce healthy dissonance (even through assigned roles like devil’s advocate), and respond in ways that keep people speaking up — not shutting down.

Episode Reference Links:

Megan Reitz
Megan’s Book: Speak Out, Listen Up
Ep.132 Lean Into Failure: How to Make Mistakes That Work
Ep.148 Conviction and Compassion: How to Have Hard Conversations

Connect:

Premium Signup >>>> Think Fast Talk Smart Premium
Email Questions & Feedback >>> hello@fastersmarter.io
Episode Transcripts >>> Think Fast Talk Smart Website
Newsletter Signup + English Language Learning >>> FasterSmarter.io
Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
Matt Abrahams >>> LinkedIn

Chapters:

(00:00) - Introduction
(02:24) - Doing Mode vs. Spacious Mode
(02:27) - Building Agility Between Modes
(13:10) - Creating Psychological Safety
(19:28) - Conclusion

********
Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Visit virtualspeech.com to learn how AI-powered learning can transform your team

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

Comments (3)