The view from the C-Suite: inside PepsiCo’s insights revolution, with Stephan Gans

“You need an insights function that is really focused on being a catalyst for growth in an end-to-end way.”

For many years, the insights industry has desired a ‘seat at the top table’, influencing decisions at the most senior levels of their organisations.

There are few insights professionals as senior and influential to their businesses as our guest on this episode, Stephan Gans, Senior Vice President of Insights and Analytics at PepsiCo.

Stephan shares the steps PepsiCo’s insights team has taken to move from order-taking to being a true catalyst for business growth, why our thirst for insights has never been greater, and the three critical roles he says insights teams must play in any future business. 

We also talk about the skills that will be most valuable in the future as we enable our insights functions with AI.

This is a must-listen for anyone working in insights.

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This is an 18Sixty production for The Forge.

CHAPTERS:

(00:00) Introduction

(04:13) A Unified Approach

(07:55) Balancing Short-term and Long-term Goals

(14:12) The Role of AI in Insights

(19:42) Future Skills for Insights Professionals