In this episode, Roslyn gets together with Glin Bayley from The Value Negotiator for a heart-to-heart discussion. They kicked off the talk highlighting the difference between arguing a point and reaching a deal. Glin makes it clear that negotiation isn't about sticking to your guns, but about finding a common ground and building shared value.
Glin emphasises the importance of focusing on value rather than price.
She gives some great advice to travel experts, encouraging them to really get to know their clients' needs and wishes, and shift the conversation towards what value they're offering, not just what price they're asking.
The goal is to help clients see all the value they're getting, which makes them more at ease with the price tag. Glin believes that when you provide real value, customers are happier and more likely to come back.
Glin also encourages travel professionals to get clear on their goals and their own reasons for doing what they do. She calls for a fresh view of negotiation, urging us all to see it not as a chore, but as a positive and strategic way to build thriving travel businesses that focus on mutual benefits.
Get first access to our latest episodes! If you haven’t already, make sure you subscribe to the Travel Agent Achievers podcast.
Once you’ve subscribed, please leave us a written review on iTunes or your favourite podcast platform. Simply click to give us a review, select “Ratings and Reviews” and “Write a Review.”
If you have any colleagues that this information may be useful for, share an image of this podcast on socials and make sure to tag us! @travelagentachievers
A Fresh Approach to Managing Cash Flow for Travel Agents
Your Brand Identity with Canva Certified Expert - Rebecca Flint
Lessons learnt - Burning the candle till it blows out
The Introvert-Extrovert Dynamic: Mastering Networking with Jaimie Abbott
Becoming a 'Local Hero' when Marketing your Travel Business
My opinion on coaches and mentors
Business Lifecycle - What to prioritise and when with Owen Cope
Delighting Clients with Travefy - Time Saving, Systemising and showcasing YOUR expertise
Blurring the Lines between Tour Operators and Travel Advisors: Does it Matter in a Unified Travel Industry?
Adding 'Groups' & Creating a System for them Inside your Travel Business
How to gain more with just Ten Seconds of Courage
Planning for and Achieving YOUR Travel Business Goals for 2023
You need these skills to sustain, build and grow your Travel Business. Discussing money with Mel Browne
Checking in on Kristy's Travel Business 18months later (TravelMoore)
A new way to be seen with YOUR Ideal Clients
Growing your Business Using the Power Of Community And Social Media
Mastering Public Speaking - whether you are at an event or online
The Impact "Learning & Implementing" can have on your Travel Business
Accountability: How can it help you improve your travel business.
Create your
podcast in
minutes
It is Free
Regenerative Skills
The Meaningful Life with Andrew G. Marshall
The No-Frills Teacher Podcast
The Jordan B. Peterson Podcast
The Mel Robbins Podcast