The secrets of a great apology | from WorkLife with Adam Grant

When you mess up, a sincere apology can make all the difference. But making things right takes more than a simple “I’m sorry.” In this episode, Adam takes us from the pre-kindergarten classroom to Formula One’s race track to investigate what it takes to make amends, right wrongs, and repair relationships.

Guests: pre-K teacher Kath Konecky; management professor Beth Polin; Formula One executive Mark Gallagher.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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