#135 - Mortgage Mentors: From Reluctant Recruit to Industry Leader with Richard Merrett

In episode #135 of the Growth Series podcast's Mortgage Mentors series, Jeremy Duncombe, Managing Director at Accord Mortgage speaks with Richard Merrett, Managing Director at Alexander Hall about his unexpected entry into financial services and the experiences that shaped his leadership journey.

Richard reflects on how a temporary role pulled him into an industry he once aimed to avoid, and how he came to realise that mortgage advice is rooted in connection, empathy and helping people achieve meaningful life goals. He talks about the value of stepping outside familiar surroundings, the lessons learned during his time away from Alexander Hall, and how those moments influenced the leader he is today.

The discussion highlights the importance of mentoring, creating environments where advisers can develop, and why diverse thinking strengthens teams. Richard also touches on his work with AMI and the Green Mortgage Advice Initiative, driven by a desire to contribute to the wider industry.