The Mastering Portrait Photography Podcast
Arts:Visual Arts
It's 2022 and I have to say it's starting off in a very positive mood! Admittedly New Year didn't go quite to plan, thanks to Covid and family injury, but other than that all good.
And besides, my Nikon Z9 has arrived and I am now having a ball with what can only be described as the best camera I've ever had the pleasure to use. More on that in this and future podcasts!
We had a wonderful email today from a client saying how happy she was with everything we'd done - a truly lovely email to receive! But here's the thing: during this particular job, a mistake had crept in. They sometimes do; we are a team of humans! But how we dealt with it, how we managed it, how we reacted to that client and made sure we did everything possible to apologise and fix it, well that made all the difference.
And we have an email to prove it!
Running a business is never going to be easy but dealing with mistakes has to be at the very heart of what you do.
Just remember: Admit It, Own It, Fix It.
Enjoy!
Cheers
P.
If you enjoy this podcast, please head over to Mastering Portrait Photography, where there are articles and videos about this beautiful industry.
PLEASE also subscribe and leave us a review - we'd love to hear what you think!
If there are any topics, you would like to hear, have questions we could answer or would like to come and be interviewed on the podcast, please contact me at paul@paulwilkinsonphotography.co.uk.
If you'd like to use one of the other players out there, why not try Vurbl?
EP152 Interview With Stuart Clark - Still Shooting At 97!
EP151 What Does It Take?
EP150 Sign Your Work | Your Signature Is Your Certificate Of Quality
EP149 Your First Strobe | Use What You Love, Love What You Use
EP148 Clarity Is King | Don't Confuse Your Clients With Woolly Wording!
EP147 Image Competitions: The Only Way To Fail Is To Fail To Enter
EP146 The Art Of Contentment
EP145 Yvonne's Law | Shooting For Dough vs. Shooting For Show
EP144 Your Words May Trigger A Thousand Pictures
EP143 It's Up To You To Walk The Energy Into The Room
EP142 Building Your Business One Client At A Time
EP141 New Year, New Adventures | Our Thoughts On The Year Ahead
EP140 Perfection Is A Luxury You (And Your Clients) Can Ill Afford
EP139 The Judging Is Done (And So What Have I Learned?)
EP138 Interview With Toastmaster Simon Shirley | Simple Steps For A Successful Client Business
EP137 Habit Hackers: Supercharging Your Studio with Good Habits
EP136 Interview With Margaret And Peter Aldington OBE | On Creativity And Relationships
EP135 Winning (Or Not) And Finding Positives - Whatever The Outcome
EP134 The Power Of Thank You!
EP133 Dealing With The Year Ahead With Joy And Positivity!
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