Applying Skills and Competencies to Performance Management - with Caroline Faulds

In this episode, Dan van der Werf interviews Caroline Faulds about applying skills and competencies to Performance Management. Caroline leads People Operations at Canada Pooch.

Key takeaways from this episode:

Take more of an agile approach to performance management and goal setting. One way is to make performance management more dynamic through ongoing coaching, one-on-one meetings, and goal setting, rather than doing this once a year.   

One great way to measure performance is using a balance of Objectives and Key Results (OKRs) and competencies. What is great is that OKRs get at the “What” needs to be accomplished, while competencies get at the “How” it gets accomplished.