When circumstances beyond your control have your laundry business down, how do you bring it back? Helio Fred Garcia, president of crisis management firm Logos Consulting Group, takes you through the initial response, changing your approach depending on event, the importance of communication, and much more.
Majers Coin Laundry, a Piece of Cinematic History
Hiring and Retaining Good Workers in a Tough Labor Market
Bigger Capacity Can Deliver Bigger Results
Complying with the Americans with Disabilities Act
Staying on a Maintenance Schedule
Learning What the Customer Wants
Making the Most of Attending a Trade Show
Taking Advantage of Seasonal Business Shifts
Demographics & More: Making Sense of the Numbers
Dealing with Difficult Customers
Fostering Teamwork in the Laundry
Pricing Strategies
Getting into Laundry Pickup and Delivery
Making the Best of Bad Reviews
Round-the-Clock Management
Freshen Things Up
Commercial Account Strategies
Building New vs. Rehabbing
Insurance Basics
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