WIHI - A Podcast from the Institute for Healthcare Improvement
Health & Fitness:Medicine
Date: March 18, 2010
Featuring:
There are probably as many books out there on “change” as there are problems in need of solutions. But, just when you think you’ve read and heard it all, comes one of the most inventive approaches yet to getting things moving. Switch offers just the excuse we need right now to set down the almost unbearable burden of trying to do everything at once to fix health care. While we wonder what happens next with health care reform or any big system’s attempts at transformation, why not also focus on “bright spots” and the power of turning standard strategic plans on their heads and unleashing a very different kind of innovation?
WIHI host Madge Kaplan welcomes Chip Heath and Joe McCannon to remind health care improvers everywhere of the resources and possibilities to improve patient care that are, in some instances, staring us in the face. There’s a lot in the behavioral psychology that Chip and co-author (and brother) Dan Heath are drawing from that will sound familiar to anyone who’s been bowled over by unexpected learning that results from small tests of change and PDSA cycles. Find out how those emotions matter more than you might think, especially if your aim is making a lot of small successes roll up into larger and more lasting change. That’s where Joe McCannon comes in. He successfully ran two of the biggest improvement initiatives yet in the US, involving thousands of hospitals. Turns out the Rider, the Elephant, and the Path were all engaged. Curious? Listen to this WIHI!
WIHI: Innovation and Improvement in Times of Crisis
WIHI: How to Navigate Power and Enhance Psychological Safety
WIHI: Which Way is North? Setting Your Compass for Population Health
WIHI: Workload, Stress, and Patient Safety: How Human Factors Can Help
WIHI: Special Edition Podcast: Creating a Culture of Continuous Improvement that Outlasts Your Leaders
WIHI: The Benefits of Behavioral Health in the ED
WIHI: Increasing Joy in Work: Notes from a Cardiac ICU Team
WIHI: Let’s Get to Work on Waste in Health Care
WIHI: NO LET UP ON SAFETY
WIHI: Black Women and and Maternal Care: Redesigning for Safety, Dignity, and Respect
WIHI: Aim High For Equity in the Health Care Workforce
WIHI: Assessing the Value of Age-Friendly Health Care
WIHI: Taking Acute Pain Seriously, Treating it Safely
WIHI: What’s an Apology Worth? The Case for Communication and Resolution
WIHI: How to Make Patient Safety Easier to Explain and to Champion
WIHI: How to Speak So Leaders Will Listen
WIHI: New Guidance for Governance of Health System Quality - What Trustees Should Know and Do
Special Edition WIHI - Women in Action: Paving the Way for Better Care
WIHI: BUILDING THE WILL AND SKILL TO BE A CLINICAL IMPROVER
WIHI: Lowering Readmissions, Reducing Disparities
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