Control vs. Empowerment: What Actually Builds a Winning Dental Team? | Dinosaurs vs. Disruptors

In this episode of Dinosaurs vs. Disruptors, host Dr. Ryan Hungate goes head to head with Zach Shelley, President of Zero Dental Billing, to debate one of leadership's oldest questions: is a hands-on, controlling leader the last line of defense against a drifting culture, or does real growth only happen once you let go?

The episode covers:

• The dinosaur position: why some of the best run organizations, including several DSOs, operate on what Ryan calls "benevolent dictatorship," and why he's seen leaders get burned by letting go of control too early
• The disruptor position: why Zach argues empowerment isn't the same as free reign, and why teams that feel micromanaged either shut down or walk out the door
• Where it lands: judge Evelyn, Chief Operating Officer of Children's Dental Fun Zone, breaks down the 80/20 rule she uses to run more than 20 locations and 600 staff members without losing control or culture

Evelyn is Chief Operating Officer of Children's Dental Fun Zone, a multi-location pediatric dental group.

Dinosaurs vs. Disruptors is a dental industry podcast by Henry Schein One.

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