The Government Huddle with Brian Chidester
Government
Charlotte S. Lee, the Industry Advisory Chair for Customer Experience at ACT-IAC and Strategic Lead for CX & Innovation at Granicus joins the show to discuss what type of mindshare she believes there is in government around CX and the growth that was catalyzed by the executive order around experience. We also talk about where the CX executive order fell short, some predictions for 2024 around experiences in government and tips for government leaders on how they can improve the service delivery today.
The One with the Estonia Chief Data Officer
The One with the GSA TTS Data & Analytics Chief
The One with the Appian Global Public Sector VP
The One with the Former U.S. Veterans Affairs CTO
The One with the Former Secret Service Fraud Expert
The One with the Former Michigan Chief Mobility Officer
The One with the Potential AI CEO
The One with the UnSEALed Author
The One with the Accenture Federal Healthcare Leader
The One with the Former Commonwealth of Kentucky CIO
The One with the Aquia Co-Founder & President
The One with the RegScale CEO
The One with the Former US Most Wanted Cybercriminal
The One with the Department of Justice CIO
The One with the Former US Navy Rear Admiral
The One with the ”Bridgebuilders” Co-Authors
The One with the Former State of Florida CIO
The One with the Digital Identity Experts
The One with the GovNavigators
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