The American Drycleaner Podcast
News:Business News
Brian Butler, president of Dublin Cleaners, joins us to discuss how to deal with customer complaints, including ways to train your staff to deal with customer claims, methods to avoid conflict with customers, what to do when conflict is unavoidable, and more.
Automation Must-Haves for Your Plant
Buying Out the Competition
Training and Promotion
Special Report: LA Cleaners, Associations Fight Proposed Poly Bag Ban
Preventative Maintenance for the Win!
Continuing Education
Pleasantly Surprising Customers
Making the Most of a Trade Show
Cleaners, Raise Your Prices!
Building a Cohesive Staff
Building Up Your Online Reputation
Succession Planning: Becoming Your Dry Cleaner's Next Leader
What It Takes to Create a Drycleaning Plant
Selling Young Adults on Dry Cleaning's Value
Being Charitable: Doing Great Works for the Community
Marketing: How to Stand Out In a Crowded Field
Offering Wash-Dry-Fold: Expanding Services in the Casual Era
Workplace Safety 101: Guidelines, Cleanup Time, and Using Good Sense
To Buy or to Lease: Compare the Differences
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