WIHI - A Podcast from the Institute for Healthcare Improvement
Health & Fitness:Medicine
Date: April 18, 2013
Featuring:
It’s easy enough to say patients need to be engaged in all levels of their care, including being aware of best practices and anything that could inadvertently result in harm. But what does this actually look like day-to-day, especially in the high-stakes, busy environment of today’s highly complex hospitals? And what good does it do for patients and families to notice and speak up about things if there’s no one on the receiving end trained to respect and act upon the information?
With at least a decade’s worth of ideas and initiatives on patient engagement with patient safety as a backdrop, new research on what is and isn’t working in the UK — with broad application to the US and elsewhere — is in the spotlight on this WIHI. WIHI listeners got a first peek at new analysis presented at the 2013 IHI-BMJ International Forum on Quality and Safety in Healthcare by leading researchers at Newcastle University and the Bradford Institute for Health Research in England, Susan Hrisos and Jane O’Hara. Martin Hatlie, one of the leading voices and experts on patient engagement in the US, comments on the research and describes new models for effective patient/provider collaboration around safety that are emerging in the US.
Patient engagement in patient safety is here to stay. The only question is how this vital part of improvement can be more effective, and what skills patients and providers alike need to work together for the same goal.
WIHI: Innovation and Improvement in Times of Crisis
WIHI: How to Navigate Power and Enhance Psychological Safety
WIHI: Which Way is North? Setting Your Compass for Population Health
WIHI: Workload, Stress, and Patient Safety: How Human Factors Can Help
WIHI: Special Edition Podcast: Creating a Culture of Continuous Improvement that Outlasts Your Leaders
WIHI: The Benefits of Behavioral Health in the ED
WIHI: Increasing Joy in Work: Notes from a Cardiac ICU Team
WIHI: Let’s Get to Work on Waste in Health Care
WIHI: NO LET UP ON SAFETY
WIHI: Black Women and and Maternal Care: Redesigning for Safety, Dignity, and Respect
WIHI: Aim High For Equity in the Health Care Workforce
WIHI: Assessing the Value of Age-Friendly Health Care
WIHI: Taking Acute Pain Seriously, Treating it Safely
WIHI: What’s an Apology Worth? The Case for Communication and Resolution
WIHI: How to Make Patient Safety Easier to Explain and to Champion
WIHI: How to Speak So Leaders Will Listen
WIHI: New Guidance for Governance of Health System Quality - What Trustees Should Know and Do
Special Edition WIHI - Women in Action: Paving the Way for Better Care
WIHI: BUILDING THE WILL AND SKILL TO BE A CLINICAL IMPROVER
WIHI: Lowering Readmissions, Reducing Disparities
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