61. MARK COYNE

Mark Coyne, the former CEO and current Executive Director of Employees Mutuals Limited (EML). Mark’s journey from professional footballer to business leader Key Lessons and Insights: Leadership in Sports and Business: Mark’s first true experience of leadership came from his time as a professional footballer with the St. George Dragons. He learned the importance of doing the basics right and the courage to lead from the front. Overcoming Adversity: Mark shared a powerful story about being dropped from his team and how he turned that setback into a comeback through hard work and accountability. Transitioning Careers: Moving from sports to business wasn’t easy, but Mark’s dedication to mastering the basics and his willingness to learn from others helped him succeed. Building a Great Workplace: EML was recognised as one of the top ten workplaces in Australia. He emphasised the importance of creating a supportive and inclusive environment where employees feel valued and connected to a common purpose. Connecting with Your Team: Mark believes in the power of personal connections. He makes it a point to understand his team members’ motivations and challenges, fostering a positive and collaborative culture. Resilience and Hard Work: Success, according to Mark, comes when hard work meets opportunity. He encourages aspiring leaders to be prepared for when opportunities arise and to embrace challenges as growth opportunities. Curiosities and Personal Stories: Introverted Leader: Despite his public roles, Mark considers himself an introvert. He shared how he overcame his discomfort with public speaking through thorough preparation and practice. Family and Work Balance: Mark’s approach to leadership includes recognising the importance of employees’ lives outside of work. He organises family events to create a fun and inclusive atmosphere, which in turn fosters loyalty and engagement. Mentorship: Mark is a strong advocate for mentorship. He believes in seeking advice from multiple mentors and adapting their strengths to fit one’s own style.