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In this episode, I take a deep dive into the culture of the radically decentralised Handelsbanken, with its Global Head of External Affairs, Richard Winder. We talk:
- The story of their radical transformation in the early 1970s under the incoming CEO Jan Wallander
- How local branches both compete and co-operate
- How a leftist mindset has contributed to their success at capitalism
- Their winning formula of high trust and high transparency
- Why Richard's doing OK without a 'banker bonus'
Enjoy!
Links:
https://www.handelsbanken.com/
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