Reviews of two presentations at the UAEurope 17 conference.
Kristof Van Tomme (Pronovix). Software support and Artificial Intelligence.
Pawel Kowaluk (3di Poland). Knowledge Feed: Make your Online Help More Like Facebook
Interspersed with interviews from at the UAEurope 2017 conference:
Dr Tony Self. HyperWrite
Willam van Weelden. Adobe
Mike Hamilton. MadCap Software.
With thanks to Matthew Ellison
http://www.uaconference.eu/
Interviews by Ellis Pratt, Cherryleaf
Links:
Documentation as an API – the docsbot
The T-Bot: A new Help model from Microsoft
The Impact of "Ambient Findability"
For comments and feedback: info@cherryleaf.com
147. The art of persuasion
146. What is the current demand for contract Technical Authors?
145. How large organisations create useful, informative, accessible content
144. Corporate rebranding - how it affects technical authors
143. e-ink writing tablets. Has their time come?
142. Trends in technical communication for 2024 and beyond
141. What Techcomm problems can generative AI solve?
140. Kristof Van Tomme on the role of API and developer portals in Generative AI systems
139. Techsmith’s Daniel Foster on the contentious relationship between technical writers and video content
138: Generative AI and Techcomm, lessons learnt so far
137. Using AI in techcomm: the questions you’re asking
136. Generative AI, what do the buzzwords mean?
135. Writing procedures needed for regulatory compliance
134. We’re copying Google’s elearning courses, and how you can do it as well
133. What will ChatGPT mean for technical communication?
132. Dealing with a layoff
131. Diana Logan on GitLab and Hackathons
130. Trends in technical communication for 2023 and beyond
129. Your first 90 days as a Documentation Manager
128. Optimising Technical Documentation for Search
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