Housing 21 Resident Newsletter December 2025

This is your audio edition of the resident Housing 21 Monthly Newsletter: December edition. Read to you by Lucy and Joel from the Communications Team.

In the December edition:

• Festive Greetings from all of us at Housing 21 and message from Bruce Moore
• Staying safe this winter
• We are dreaming of a green Christmas... 
• Seasonal wellbeing matters 
• Resident Voice: Get involved with our resident engagement events in 2026 
• Let’s Talk Retirement Living: Autumn 2025 
• Coming soon: Help us recognise outstanding contractors! 
• Two new performance reports available for residents
• Service Charge Budget discussions 
• Guest Wi-Fi made simpler in communal lounges 
• Water quality and hygiene
• Have you recently had a repair? We launched a repairs survey
• Reminder to Check your pendant alarm each month 

Housing 21 is a leading, not for profit provider of Retirement Living and Extra Care for older people of modest means. We operate in 220 local authority areas and manage more than 24,000 properties across England.

Connect with Housing 21:

• Housing 21 website - www.housing21.org.uk
• Facebook - facebook.com/Housing21
• LinkedIn - linkedin.com/company/housing21
• Instagram - instagram.com/housing21living
• YouTube - www.youtube.com/@housing2171