Unlocking the Full Potential of Conversion Rate Optimization (CRO)

Join David Reske on "Marketing In The Now" as he sits down with Chris Kirsch, a seasoned marketing consultant with over 25 years in B2B cybersecurity, to explore the expansive world of Conversion Rate Optimization (CRO) beyond just landing pages. This episode dives deep into how B2B companies, particularly those adopting a product-led growth strategy, can greatly enhance their conversion rates by taking a holistic approach to the entire buyer's journey. Chris shares insights on defining clear customer journey goals, understanding the different stages from awareness to decision, and the crucial role of monitoring and optimizing every step to ensure seamless transitions from trial to paid versions. The discussion also covers common CRO pitfalls such as technical hurdles, fragmented messaging, and the impact of irrelevant traffic, offering strategies to overcome these challenges. Tune in to discover how a strategic, comprehensive view of CRO can not only improve conversion rates but also boost overall customer satisfaction and drive long-term business success.