On this weeks episode we discuss the front desk, transparency, provider communication, and healthcare management topics with the wonderful Rockville, MD chapter of PAHCOM- Professional Association of Healthcare Office Management.
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Inconveniences Facing the Front Desk-Episode 25
Safety at the Medical Office Front Desk-Episode 24
Keeping the flow at your Front Desk-Episode 23
Hiring Process and Medical Receptionist job ads-Episode 22
Professionally Speaking-Episode 21
Work Related Stress at the Front Desk-Episode 20
Customer Service, Patient Care, and Comedy with special guest Chris Sneed
Quality Measures Episode 18
Unintentional Disclosure of PHI-Episode 17
Health Insurance Subsidies and Customer Service Episode 16
Medical Receptionist Front Desk Skills Episode 15
End of Year MRN Message- Episode 14
Why Aren't All Medical Offices Using EMR? Episode 13
Customer Service During Times of Change Episode 12
Ways To Best Serve The Differences In Your Patients
Exploring Compliance in Healthcare with guest Coley Bennett, CMM
Nursing, Teamwork, and Unit Secretaries
Patient Satisfaction and the Front Desk- Episode 7
Front Desk and Patient Satisfaction with guest Cynthia Belovin Episode 6
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