ChargeForward With Chargebacks911
Technology
Harlan Hutson, Director of Strategic Partnerships for Chargebacks911 sits down for a fascinating conversation. He discusses his professional background, going from studying music performance in college to becoming one of the world’s leading payments industry experts. Harlan relates his musical background to business, observing that a great leader is someone who coordinates talent, but allows everyone to play the role they’re meant to play. “If I make a sale, but the setup team just ignores the client, we’re not playing in harmony,” he says. They also delve into Harlan’s work in protecting merchants from “chargeback ugliness,” as they put it, and identifying merchant pain points on an individual basis to develop custom solutions.
Why Processors Panic Over Chargebacks: Working together to keep your merchant account open (Webinar Replay)
3 Steps to More Secure Transactions: Using Payment Data to Reduce Fraud & Chargebacks (Webinar Replay)
Why Your Customers File Disputes: Learn What the Latest Research Says About Cardholder Intent (Webinar Replay)
Travel Suppliers’ Guide to Market Expansion: Generating Revenue through New Markets in Travel and Hospitality (Webinar Replay)
Chargebacks and Technology: How Chargebacks911 Is Revolutionizing Dispute Management for Merchants (Webinar Replay)
Harnessing Chargeback Data: Leveraging What You Learn from Customer Disputes (Webinar Replay)
Merchants Speak Out: Lessons Learned from the 2023 Chargeback Field Report (Webinar Replay)
Compelling Evidence 3.0: Are You Ready for the Latest Visa Evidence Evolution? (Webinar Replay)
Finding a Better Alternative: Integrating Alternative Payments While Lowering Friction At Checkout (Webinar Replay)
Chargeback Accounting: Why It’s so Difficult - and Tips for Making it Easier (Webinar Replay)
The Changing State of Global Fraud: How Fraud Is Adapting to a Global Market (Webinar Replay)
Automating Chargeback Representment: The Pros and Cons of Using Automation to Fight Invalid Chargebacks (Webinar Replay)
Lessons learned from the 2022 Chargeback Field Report (Webinar Replay)
The Home Cart Advantage: How Localization Impacts the Payment Experience (Webinar Replay)
The Key to Profitable Payments: Optimize Your Chargeback Management With 5 Best Practices for Payments (Webinar Replay)
Building Better Unboxing: Thinking Outside the Subscription Box (Webinar Replay)
Mastercard and Acquirer Collaboration: Understanding Upcoming Changes to the Dispute Lifecycle (Webinar Replay)
The Monstrous Cost of Fraud: Uncovering the Fraud Costs That Lurk Just Below the Surface (Webinar Replay)
Facing the Future: What we learned from the 2021 Chargeback Field Report (Webinar Replay)
Chargeback Prevention Jargon: Translating CDRN, RDR, Order Insight & More Into Plain English (Webinar Replay)
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