Podcast Archives - Superfast Recruitment

Standing Out in 2026: The Visibility Gap – Why Some Recruiters Win Clients (And Others Remain Invisible)

Today, we are continuing our Standing Out in 2026 series and talking about your visibility. If you caught last week’s episode on mindset habits, you would know we have been diving into the practical actions that will help you stand out in your market this year. Last week was all about what goes on between your ears and the thoughts you are having. This week, we are talking about what you actually do. Specifically, being more active and more visible. Here is the thing: most recruitment business owners know they need to be more visible. They know they should be posting, engaging, and showing up. But they are not doing it. They are too busy, too distracted, or waiting for things to calm down. Spoiler: Things do not calm down. So today we are going to talk about why visibility matters more than ever, what is getting in your way, and how the recruitment businesses that are winning right now are the ones that show up consistently. Key Takeaways: Recruitment Visibility in 2026 61-81% of potential clients check your LinkedIn and website before making contact — an outdated or inactive profile costs your business before you know they exist Visibility compounds over time: content you create today continues generating leads 12-24 months later, building familiarity and trust with future clients The “too busy” trap is a myth — waiting for things to calm down means your competitors become the default choice while you stay invisible Consistency beats perfection: two LinkedIn posts weekly outperform ambitious plans you abandon after a month Personal brands outperform company pages — buyers trust people, not logos, making founder-led content your most powerful marketing asset The Visibility Gap Let’s paint a picture for you. Imagine two recruitment business owners. Both are brilliant at what they do. Both have years of experience. Both genuinely care about their clients and candidates. Both have all the knowledge they need to succeed. One of them posts on LinkedIn three or four times a week. Sends a monthly email to their database. Picks up the phone to past clients every few weeks. Shares insights about their market. Comments on other people’s posts. Shows up at industry events. The other one is busy. Really busy. They are on the phone all day with candidates. They are chasing clients. They are doing the work. But their LinkedIn has been quiet for six weeks. Their email list has not heard from them since last quarter. They keep meaning to reach out to that client who placed three candidates with them two years ago, but something always comes up. Now here is the question: when a hiring manager in their sector has a vacancy to fill, which one do you think comes to mind first? It is not even close. And here is what the research tells us. Between 61- 81 % of people will visit a website or social media profile before engaging with a company. That means your potential clients and candidates are checking you out online, whether you realise it or not. They are forming opinions about you based on what they see, or do not see, before you even know they exist. If they land on your LinkedIn and the last post was from three months ago, what does that tell them? If your website feels like it has not been touched in years, what message does that send? We are not saying this to make you feel bad. We are saying it because it is the reality of the market we are all operating in right now. Why We Get Distracted So, if visibility is so important, and we all know it, why do so many recruitment business owners struggle with it? We have been working with recruitment business owners for approaching eighteen years, and we have seen every version of this story. Here are the common patterns we see repeatedly. First, there is the delivery trap. You are so caught up in the day-to-day work of filling roles, managing candidates, and keeping clients happy that marketing always falls to the bottom of the list. And we get it. When you have a client on the phone with an urgent vacancy, that feels more pressing than writing a LinkedIn post. The problem is, urgent always beats important. And marketing is important, even when it does not feel urgent. Second, there is the overwhelm factor. Marketing advice is everywhere, and a lot of it is contradictory. Should you be on TikTok? What about a podcast? Are you supposed to be making videos now? For a small business owner juggling multiple responsibilities, it can feel paralysing. So you do nothing. Third, and this is a big one, there is the “I’ll do it when things calm down” myth. We hate to break it to you, but things do not calm down. There is no magical quiet period where you will suddenly have time to focus on your marketing. If you wait for the perfect moment, you will stay forever. And fourth, there is the shiny object syndrome. You start posting on LinkedIn, then you hear about email sequences, then someone tells you about webinars, then you read about a new platform, and before you know it, you have started five different things and finished none of them. Sound familiar? The Compound Effect of Showing Up Here is what we want you to understand: visibility compounds over time. The content you create today does not just work for you today. A blog post you write this week could still be bringing people to your website 12 or even 24 months from now. A LinkedIn post you put out on Monday might be seen by someone who is not ready to use a recruiter yet, but six months later, when they have a vacancy, your name pops into their head because they have been seeing your content regularly. This is the bit that so many people miss. Marketing is not about instant results. It is about building familiarity and trust over time. People need to see you multiple times before they remember you exist. They need to experience your expertise before they believe in it. We work with a recruitment business owner, Steve. He had been in engineering recruitment for 28 years! Twenty-eight years . But nobody knew who he was. He was working alone in a competitive market, relying solely on one-to-one business development. His LinkedIn sat dormant. His expertise was completely hidden. When he joined our Superfast Circle programme, the transformation did not happen overnight. He admits he stopped and started at first. But eventually, something clicked, and he committed to showing up consistently. Following the process. Using the monthly content. Posting regularly. Within a year, he had won eight new clients. He had generated over £26,000 in fees from LinkedIn alone. His connections were up 35 per cent. But here is the part that really gets us: after nearly three decades of contingency-only work, Steve secured two retained projects worth £36,000 in just two weeks. That did not happen because he learned a secret technique. It happened because he became visible. People could finally see his expertise. Clients were buying into his value before the fee conversation even started. What Being Active Actually Means Now, we want to be clear about something. When we talk about being more active, we are not talking about being everywhere, all the time, doing all of the things! That is a fast track to burnout, and it is not necessary. What we are talking about is a consistent, focused presence in the places that matter for your business. For most recruitment business owners, that starts with LinkedIn. It is still the single most important social platform for B2B. But here is what works: it is not about posting all your company announcements or sharing every vacancy you have. The most effective LinkedIn strategies are founder/MD/CEO-led or consultant-led. Posts that share opinions, lessons learned, and commentary on what is happening in your specific market. Something that makes consistent posting easier is having structured content themes. For example, you might do a weekly market update on Mondays. A candidate tip on Wednesdays. A client challenge you helped solve on Fridays. When you have themes, you are not staring at a blank screen, wondering what to say. You know what Monday’s post is about before Monday arrives. And here is something many people overlook: commenting on others’ posts is just as powerful as creating your own. If your target clients are posting on LinkedIn, and they probably are, then showing up in their comments with thoughtful insights is a high-impact way to get on their radar. IMPORTANT: The goal is not to sell in comments. It is to demonstrate your expertise and build familiarity over time. The keyword in all of this is consistency. You do not need to be perfect. You do not need polished videos and professional graphics. You need to show up regularly enough that people start to recognise your name and associate you with your specialist area. Personal Brand vs Company Brand While we are on this topic, let us touch on something our research made very clear: personal brands matter more than company pages. Buyers trust people more than logos. They respond to content where real human beings share their experiences, their opinions, their expertise. Your company page has its place, but it should not be your primary focus. If you are the founder or MD of a recruitment business, your profile should be the main hub for your content. The company page can amplify and support, but the human connection happens through your personal presence. And if you have consultants on your team, encourage them to build their own presence in their niche. One of the most powerful positioning moves we see is when someone becomes known as the go-to person for a specific thing. The person everyone thinks of for data roles in Manchester. The recruiter who really understands the legal sector. The one who knows the fintech market inside out. You do not need a big team to do this. You need two or three people who are willing to post consistently, share their opinions, and engage in conversations with potential clients. The Cost of Invisibility We want to spend a moment on what happens when you don’t do this. Because sometimes we need to feel the cost of inaction to motivate ourselves to act. When you are not visible, you are relying almost entirely on reactive business development. You are waiting for the phone to ring. You depend on existing clients coming back and on referrals happening by chance. And that works, until it does not We have seen this pattern so many times. A recruitment business is ticking along nicely, busy with current clients, not really doing much marketing because there is no immediate need. Then something changes. A key client’s business slows down. A competitor wins away some business. The market shifts. And suddenly, that recruitment business owner realises they have no pipeline. No warm leads. No prospects who know who they are. Now they have to start building visibility from scratch, at exactly the moment when they are under pressure and stressed. That is a horrible position to be in. The feast-and-famine cycle that plagues so many recruitment businesses is almost always a visibility problem. When you are busy, you stop marketing. When work dries up, you panic and start again. Then it takes months to rebuild momentum. It is exhausting and completely avoidable. The Competitors Who Are Showing Up Here is another uncomfortable truth: while you are too busy to post, your competitors are not. The recruiters who are consistently visible in your market are becoming the default choice. They are the ones who come to mind when someone has a hiring need. They are building relationships with your potential clients through their content, even if they have never spoken to them directly. We had a client, Mark, who specialises in technical sales recruitment. He was struggling with his pipeline, feeling invisible in a crowded market. He decided to focus on what he knew best and created a three-part blog series that drew on his experience in engineering and sales. He was shocked at the response. Out of a couple of hundred people, he had around 25% respond with comments and feedback. People he had not heard from in ages were reaching out, saying, “Great article, I loved it.” Some wrote detailed paragraphs about how useful they found it. But here is the bit that matters that content started generating real business opportunities. Mark got a contract signed, submitted candidates, and had interviews ongoing. Within two months, he had eight to ten active roles and the potential to cover a full year’s revenue. That is the power of showing up and sharing what you know. The Permission to Start Small If you are listening to this and feeling a bit overwhelmed, we want to permit you to start small. You do not need to become a content machine overnight. You do not need to post twice a day or create videos every week. What you need is a minimum viable visibility plan. Something you can stick to. Maybe that is two LinkedIn posts a week to start with. Perhaps it is one email to your database every fortnight. Maybe it is setting aside 15 minutes a day to comment on posts from people in your network. The specific activities matter less than the consistency. Something small that you do every week will always beat something ambitious that you do for a month and then abandon. Finally The recruitment businesses that will stand out in 2026 are not necessarily the ones with the biggest budgets or the fanciest websites. They are the ones that show up consistently. The ones who become familiar. The ones who build trust over time by sharing what they know and demonstrating their expertise. Your competitors who are posting while you are too busy? They are building relationships with your future clients right now. The content you create today keeps working for you for months, sometimes years. That is the compound effect in action. And the best part? You do not need to do everything. You need to do something consistently. So here is our challenge for you this week. Whatever your minimum viable visibility plan looks like, start it. Not next Monday. Not when things calm down. This week. Because the only way to become front of mind is to be present, and the only way to be present is to show up. Thanks Denise How We Can Help You This Year If you know you need to be more visible but are struggling to make it happen on your own, that is exactly what we help with in Superfast Circle. Our members get done-for-you content they can personalise and use, so they are not staring at a blank screen, wondering what to write. They get the systems and frameworks that make showing up straightforward rather than overwhelming. And they get the support and accountability of a community that understands exactly what it is like to run a small recruitment business. If you would like to find out more about how we can help you build your visibility and stand out in your market, book a call with us at superfastrecruitment.co.uk/call. We would love to chat about where you are right now and where you want to be. The post Standing Out in 2026: The Visibility Gap – Why Some Recruiters Win Clients (And Others Remain Invisible) appeared first on Superfast Recruitment.

Standing Out in 2026 Episode One: Mindset Habits Every Recruitment Business Owner Should Practice Daily in 2026

Let me describe a morning that might sound familiar. You wake up. Before your feet hit the floor, you have already grabbed your phone. You are scrolling LinkedIn. Checking emails. A client has chased. A candidate has pulled out. There is a message from a team member about a problem. And suddenly, before you have even had a coffee, you are in reactive mode. Putting out fires. Responding. Reacting. Sound familiar? Here is the thing. That pattern of starting the day in someone else’s agenda is costing you more than just peace of mind. It is costing you momentum, marketing consistency, and, ultimately, the growth you know your business can achieve. In this episode, I will share seven daily mindset habits to help you lead with intention rather than firefighting. These are not fluffy “think positive” suggestions. These are grounded, practical habits designed for recruitment business owners juggling delivery and growth in a noisy, competitive market. Before I get into the habits, let me provide some context on what we are doing here. This episode is the first in a series of podcasts we are releasing over the coming weeks, all focused on one question: how do you stand out in your sector in 2026? If you have read our 2026 Marketing Trends Report, you will know that the recruitment landscape is shifting. The companies winning right now are not the biggest or the best funded. They are the ones who have chosen a clear niche, built authority in that space, and consistently deliver content and conversations that matter. In this series, we will cover practical strategies to help you do exactly that. We will talk about content, visibility, LinkedIn, business development, and building your personal brand as a recruitment leader. But we are starting here, with mindset. Because here is what I have learned after eighteen years working with recruitment business owners: you can have the best marketing strategy in the world, but if your head is not in the right place, you will not execute it. You will start strong and then drift. You will get busy with delivery and let the marketing slide. You will tell yourself you will do it next week, and next week never comes. Before we get into tactics, we need to align your mindset. Think of this episode as laying the foundation that everything else will build on. Why Mindset Matters in 2026 Let me explain why this matters more now than ever. 2026 is shaping up to be one of the most challenging and opportunity-rich years for recruitment business owners. The market is noisier than ever. AI is moving fast, and everyone seems to be talking about it. Clients are more cautious with their hiring budgets. Candidate expectations are shifting. And the companies that are winning? They are not the biggest. They are the ones who have built authority in a niche, who show up consistently, and who market their expertise rather than fill roles. Most recruitment agencies are still running on old habits. Reactive. Transactional. Short-term. That worked when there were more vacancies than recruiters. It does not work now. Here is what I have noticed working with recruitment business owners over the past eighteen years: the ones who grow sustainably are not necessarily the ones with the best tech stack or the biggest team. They are the ones who protect their mindset. They lead their business rather than letting it lead them. Let me share seven daily habits that will give you an edge. Habit One: Start with Intent, Not Your Inbox The first habit is this: start your day with intent, not your inbox. When you grab your phone and dive straight into email or LinkedIn first thing in the morning, you have handed control of your day to everyone else. Your brain immediately goes into response mode. You become a firefighter. And firefighters do not build businesses. They stop things from burning down. Here is the two-minute ritual I want you to try. Before you open your inbox, before you scroll LinkedIn, ask yourself one question: “What one outcome would make today a win for the business?” Not ten things. Not a to-do list. One outcome. Maybe it is: “Have two quality BD conversations with target hiring managers.” Or: “Create and post one useful LinkedIn update for my niche.” Or: “Finish the proposal for that retained brief.” Please write it down. Protect time for it. Then, and only then, open your inbox. Let me paint you a picture. Imagine a recruitment owner called Sarah. She runs a small tech recruitment firm. Every morning, she would wake up, check her email immediately, and within ten minutes she would be responding to a client query, resolving a candidate issue, and following up with her consultant about a CV. By nine o’clock, she felt exhausted, and she had not done a single thing to grow her business. Sarah takes two minutes before touching her phone. She writes down her one outcome. This week, it was: “Send three personalised messages to CTOs in my target companies.” She does that first, before email. And here is what happened. She is now having more conversations with decision-makers than she has in months. At the same time. Same effort. Completely different results. Because she started with intent, not in the inbox. Habit 2: Manage Your Thoughts; “Is That Really True?” The second habit is about managing your thoughts. And this one might feel a bit different, but stay with me. Here is the truth: your thoughts about your business are not facts. They are stories. And some of those stories are holding you back. You know the thoughts I am talking about. “Clients are not spending.” “No one is replying on LinkedIn.” “I am terrible at content.” “The market is dead.” When you have a thought like that, and you will because you are human, I want you to pause and ask two questions: “Is that really true?” “What else could be true here?” Let me give you some examples. “Clients are not spending.” Is that true? Some clients are spending. They are just spending with recruiters who have clearly positioned their value. Maybe the question is not whether clients are paying. Maybe it is whether you are visible to the right ones. “I am terrible at content.” Is that true? Or have you not yet practised? Are you comparing yourself to someone who has been posting daily for five years? That is not a fair comparison. “No one is replying on LinkedIn.” Is that true? Or did you send three messages last week and expect a flood of responses? What if you sent thirty intentional messages over the next month? This habit is not about toxic positivity. It is about reducing drama and opening space for constructive, problem-solving thinking. When you catch yourself in a stressful thought, challenge it. Ask: Is that true? What else could be true? You will be amazed at how much clearer you think when you are not trapped in your own stories. Habit 3: Data-First, Not Drama-First Habit three is about data. Specifically, it is about making decisions based on what is happening, not what it feels like is happening. Here is what I mean. Many recruitment business owners run their businesses on mood. One good placement comes in, and it feels like things are going brilliantly. A candidate pulls out, and suddenly everything is terrible. That is drama-first thinking. And it leads to inconsistent decisions. What I want you to do is create a tiny daily dashboard. Nothing fancy. Just four or five numbers you look at every working day. Here is what I would suggest: How many new roles came in this week? How many shortlisted candidates are active? How many BD actions did you take, such as calls, messages, and conversations? How many visibility actions did you take, such as LinkedIn posts, content, or comments on client posts? Every day, take two minutes to look at those numbers. And ask yourself one question: “What is this data telling me to stop, start, or double down on today?” Maybe the data shows you had a great week for candidate shortlists, but you made no BD calls. That tells you where to focus today. Maybe the data shows you have posted three times on LinkedIn and got decent engagement, but you have not converted that into any conversations. That indicates you should include a call to action next time. Data-first thinking keeps your marketing and business development intentional, rather than reactive. It removes the drama from your decisions. Habit 4: Consistency Over Heroics Habit four is one I come back to again with the recruitment owners I work with. It is about consistency over heroics. Here is the pattern I see. An owner gets busy with delivery. BD and marketing slide. The pipeline empties. Panic sets in. They do a “big push, a flurry of calls, a burst of LinkedIn activity. A few leads come in. They get busy with deliveries again. The cycle repeats. This feast-or-famine approach is exhausting. And it does not work. What moves a recruitment business forward is consistency. Small, repeatable actions, every single working day. I call these your “minimum viable consistent actions.” They are the things you commit to doing even when you are busy, even when you do not feel like it. Here is what that might look like. Thirty to sixty minutes of focused BD or relationship-building, every working day. No exceptions. One small visibility action every day, whether that is a LinkedIn post, a thoughtful comment on a client’s content, or a useful insight shared in a DM. Notice I said “small.” I am not asking you to write a 2,000-word blog post every day. I am asking you to show up, consistently, in small ways. Here is the mindset shift. Instead of saying “I will do a big push when it is quieter, because let us be honest, it never really gets quieter, say this: “I touch my growth levers every single working day, even when it is busy.” And here is the identity piece. Start telling yourself: “I am the kind of owner who shows up, even when I do not feel like it.” That statement changes everything. Because once you believe it, you act on it. And once you act on it consistently, your business grows. Habit 5: Lead Relationships, Not Just Transactions Habit five is about relationships. And this is where recruitment business owners have a massive advantage, if they use it. In a market where AI can automate sourcing, where job boards are commoditised, and where every recruiter has access to the same databases, what is your edge? Relationships. Real, human, trust-based relationships. But here is the thing. Relationships do not happen by accident. They happen when you intentionally nurture them. So here is the daily habit: one intentional relationship touchpoint per day. That is it. One. It could be a client, candidate, referrer, or team member. And the touchpoint does not have to be complicated. Maybe you send a useful market insight to a hiring manager you have not spoken to in a while. Perhaps you check in on a candidate after a tough interview. Maybe you send a quick voice note to a team member to say well done on something. Maybe you comment thoughtfully on a client’s LinkedIn post. The key is intentionality. You are not reaching out because you need something. You are reaching out because you are building a long-term relationship. Here is the mindset shift: every interaction is a brand moment. Every email, every call, every message either builds trust or erodes it. After each interaction, ask yourself: “Did I leave this person clearer, calmer, or better informed?” If the answer is yes, you have just deposited into your relationship bank. And over time, those deposits compound. Habit 6: Think Like a Strategist, At Least Once Per Day Habit six is about stepping back and thinking like a strategist. And I know that when you are in the weeds of delivery, strategy can feel like a luxury. But it is not. It is essential. Here is a question I want you to ask yourself at least once every day: “Is what I am doing right now owner work or consultant work?” Let me explain what I mean. Consultant work is delivered. It is sourcing candidates, filling roles, managing processes, and responding to client requests. It is important work. It pays the bills. But it does not grow the business. The owner’s work is different. It is a strategy. Positioning. Marketing. Systems. Key relationships. It is the work that creates leverage and long-term value. Most recruitment business owners I meet spend 90% of their time on consulting and 10% on owner work. And then they wonder why the business is not growing. The daily habit is simple. Check in with yourself: “What mode am I in right now?” If you have spent the whole day on deliveries, carve out 30 minutes for owner work. Even fifteen minutes. Look for one small system you can improve. A template that would save time. An email sequence you could automate. A briefing process that needs tightening. Small improvements, compounded daily, move you from heroics to scalability. Habit 7: Close the Day with a Reset The final habit is about ending your day well. Because how you close today shapes how you start tomorrow. Here is a short end-of-day routine I would encourage you to try. It takes five minutes or less. First, note three wins from today. They do not have to be big. Maybe you had a good conversation with a client. Perhaps you posted on LinkedIn and got some engagement. Maybe you finally finished that proposal. Write them down. Second, note one lesson or improvement idea. Something you learned, something you would do differently, something you spotted that could be better. Third, decide on the one outcome that would make tomorrow a win. Sound familiar? Yes, this is where you set your intent for the next day, so you don’t have to figure it out when you are half-asleep tomorrow morning. Here is why this works. It builds momentum. Instead of every day feeling like a blur, one crisis rolling into the next, you start to see progress. You see wins stacking up. You see lessons accumulating. You see yourself improving. It creates a clear boundary between work and home. When you have closed the day properly, you can switch off. That is not a luxury. It is how you sustain this for the long term. INTEGRATION: Being Realistic Alright. I have just given you seven habits. That might feel like a lot. So let me be realistic with you. You will not do all this perfectly. Not tomorrow. Probably not next month. And that is okay. Here is what I would suggest. Pick one or two habits to start with. Just one or two. If I had to recommend a starting point, I would say: begin with “Start with Intent” and “Is That Really True?” Those two habits alone will shift how you show up every day. Commit to practising them every working day for thirty days. Not perfectly, just consistently. You will slip. There will be mornings when you grab your phone before you have even thought about intent. There will be days when you spiral into a stressful thought and forget to challenge it. That is not failure. That is part of building a new normal. The goal is not perfection. The goal is progress. Small, consistent improvements. Showing up, even when you do not feel like it. Catching yourself in old patterns and gently redirecting. Over time, these habits become automatic. They become part of who you are as a business owner. And when that happens, your business changes, not because you worked harder, but because you led smarter. Remember: the companies winning in 2026 are not necessarily the largest or best funded. They are the ones led by owners who protect their mindset, show up consistently, and play the long game. You can be one of them. What Next: Your Action Steps Here is what I would like you to do. Right now, or as soon as this episode ends, choose one habit from today’s episode. Just one. Please write it down. And commit to practising it every working day for the next thirty days. Then, if you are up for it, share which habit you chose on LinkedIn. Tag us. We would love to hear which one resonated with you and cheer you on. This is just the first episode in our “Standing Out in 2026” series. In the upcoming episodes, we are going to build on this foundation with practical marketing and visibility strategies, the tactical stuff that turns mindset into momentum. Make sure you are subscribed so you do not miss any of them. Thank you for listening. I know your time is precious, and I hope this has been genuinely useful. Now go and decide: what one outcome would make today a win? Thanks Denise How We Can Help You This Year Knowing what to do is one thing. Doing it consistently is another. If you are ready to build these habits but want support staying on track, that is exactly what we help with inside Superfast Circle. Our members get done-for-you content, monthly coaching calls, and a clear system that makes showing up and getting noticed straightforward rather than overwhelming. No more feast-or-famine marketing. No more “I will do it when it is quieter.” If you have been thinking about getting proper support with your marketing this year, book a call and let us show you how it works: www.superfastrecruitment.co.uk/call The post Standing Out in 2026 Episode One: Mindset Habits Every Recruitment Business Owner Should Practice Daily in 2026 appeared first on Superfast Recruitment.

Setting Sales and Marketing Priorities For Your Recruitment Business Part One

Setting Sales and Marketing Priorities is the topic of the next couple of podcasts as we end one year and move on to the next. Sharon and I have been working with recruitment business owners for approaching nineteen years now, and there are a couple of things we see time and time again from brilliant recruitment owners. They are either stuck and inactive, waiting for the market to change, or they might be researching multiple tools and avoiding the real work. Or they start juggling several ideas that they have heard about, exhausting themselves with marketing and sales activities that won’t work for them because they haven’t got the basics dialled in first. Today, we’re going to start part one of a discussion that could transform the way you approach the rest of 2025 and into 2026: setting real priorities instead of the “spray and pray” approach many of us fall into under pressure. Here’s the thing: we all know deep down that being busy isn’t the same as being effective. But when you’re juggling client relationships, candidate pipelines, and multiple placements all at once, it’s so tempting to believe that doing more of everything will somehow yield better results. I’m going to share several things with you over the next two episodes that will help you understand where to focus your limited time and resources for maximum impact. Because the truth is, your competitors can outspend you on ads, hire fancy agencies, or temporarily outrank you in search results……However, they cannot replicate the authentic relationships you create by consistently showing up in your chosen areas, providing real value, and demonstrating genuine expertise. So, let’s dive in. Why “Spray and Pray” Is Costing You More Than You Think Let me start with something that might surprise you. Several pieces of marketing data reveal that a focused competitor might spend £500 to acquire a client, whereas an agency using a spray-and-pray approach could easily spend £2,500 or more for the same result. That’s five times more for the same outcome! However, what’s even more concerning is that this isn’t just about wasted spending. It’s about the opportunity cost of resources used ineffectively. Several studies demonstrate that organisations prioritising low-cost, scattered tactics over strategic focus experience a 52% lower marketing ROI and a 40% higher client churn rate within 18 months. Think about that for a moment. Not only are you spending more money, but you’re also losing clients faster. Resource Dilution: The Silent Killer The fundamental problem with spray-and-pray marketing is resource dilution. When you attempt to be everywhere at once, you spread your budget too thin, lack an integrated strategy, and fail to excel at anything. For recruitment businesses operating with limited resources, this scattergun approach not only wastes money but also prevents you from developing genuine expertise and market positioning. Here’s a fascinating statistic: companies that select fewer priority initiatives are 16% more likely to be in the top tier of their industry than those with many or no priority initiatives. Conversely, those with many or no priorities are 10% more likely to be in the bottom tier. The Hidden Costs Nobody Talks About Beyond the direct financial drain, unfocused strategies create several hidden costs that compound over time: First, there are wasted resources. Without a plan, you’re essentially throwing money at marketing tactics, hoping something sticks. Second, brand confusion. Inconsistent messaging across scattered campaigns erodes trust and makes it harder for clients to understand what you actually stand for. Third, missed opportunities. Whilst you’re busy executing unfocused activities, you’re missing golden moments to connect with your ideal clients. Fourth, poor attribution. Without focus, you can’t accurately measure what’s working, making it impossible to improve or justify your investment. The Strategic Alternative: What Happens When You Set Real Priorities Now, I don’t want you to think that strategic prioritisation is about doing less just for the sake of it. It’s not about being lazy or cutting corners. It’s about doing the right things with clarity and commitment. And the benefits? They’re transformative. Strategic prioritisation creates a single, forward-focused vision that can align your entire business. When a business owner understands their strategic priorities, they can make better daily decisions about where to focus their energy. One of the most immediate benefits of this level of prioritisation is the ability to allocate resources (budget, personnel, and technology) properly. Here’s what happens: • Marketing spend decreases whilst results increase: Focused campaigns deliver better returns than scattered efforts. • Faster sales growth: With effective pipeline management and strategic focus, recruitment organisations can accelerate growth significantly; SMEs working with a strategic plan grow 30% faster on average. And here is something else. A robust strategic plan provides a consistent framework for evaluating new initiatives as they arise. The recruitment market is dynamic and constantly changing. Still, with clear priorities, you can quickly assess whether a new opportunity aligns with your strategic direction or is a distraction in disguise. This is so important because every single day, you’re bombarded with “opportunities”: new marketing platforms, new AI tools, new networking groups, new partnerships. Having clear priorities gives you permission to say no to things that don’t serve your strategic goals. Your Unfair Competitive Advantage Recruitment, search and staffing companies that embrace strategic prioritisation position themselves to outperform competitors in several ways: Market differentiation: By focusing resources on specific areas, you can become genuinely excellent rather than merely adequate across many areas. Client confidence: Demonstrated expertise in priority areas builds trust and commands premium fees. Faster adaptation: When market conditions change, a clear strategic framework allows you to pivot intelligently rather than react chaotically. Sustainable growth: Focused strategies create predictable revenue streams and reduce the feast or famine cycle. And here’s the beautiful thing: trust is earned, not bought. Once you’ve earned it through strategic focus, it drives long-term growth. What’s Coming in Episode 2 So now you understand why strategic prioritisation matters and the competitive advantage it creates. You can see how the spray-and-pray approach is costing you far more than just money, and you understand the transformative benefits of setting real priorities. But here’s the question everyone asks me: “Denise, this all makes sense, but WHERE exactly should I focus?” That’s what we’re going to dive into in next week’s episode. I’m going to walk you through the seven critical priority areas that research shows drive real results for recruitment businesses in 2026. We’ll cover everything from niche specialisation and client retention to the technology investments that actually matter. Thanks Denise The post Setting Sales and Marketing Priorities For Your Recruitment Business Part One appeared first on Superfast Recruitment.

Why Marketing SOPs Save Recruitment Business Sanity

Hi everyone, this is Denise, and welcome back to the Recruitment Marketing Sales Podcast. Today, we’re talking about something that’s probably causing many of you stress – the complete chaos that may pass for marketing processes in your recruitment business. I suspect if you’re reading this, you’re juggling LinkedIn outreach, content creation, candidate nurturing, client relationships, and about 15 other marketing tasks. Then there’s managing your team and growth on top of that. Here’s what I know about the majority of recruitment business owners – you’re incredible at finding talent and closing deals. Still, when it comes to systematising your marketing processes, you’re winging it. In the UK, we have this saying about “flying by the seat of your pants” or making it up as you go along. This approach is costing you time, money, and probably your sanity. In today’s environment, there’s always another piece of software you could use or another AI tool you absolutely must try. It’s easy to get overwhelmed thinking you’re losing out if you don’t buy 30 different domain names or use every new platform. That’s not the case. What you need is to focus on the basics and have systems and processes around them. You build from there. That’s what we’re talking about today – standard operating procedures, a paint-by-numbers system that literally anyone can follow and implement. What Is A Standard Operating Procedure? Standard operating procedures have been around for years. The earliest documented SOPs were from the British Royal Navy, which needed consistency and reliability in its operations. They needed tasks completed within a specific timeframe with documented processes for onboarding tasks. SOPs became widespread during the Industrial Revolution, and the military adopted the formalisation of these procedures. As small business owners, we use them now for workflow and getting things done in a timely manner without losing our minds. An SOP is fundamentally the basics – it stands for standard operating procedure. It’s simply a step-by-step guide that documents how to complete a specific task or process in your business. Think about it logically – it’s like a recipe. But instead of making a cake or apple crumble, you’re creating a repeatable system for onboarding a new client or creating LinkedIn content. Over the years, SOPs have grown in their use, particularly with remote work. For marketing SOPs, there’s another element you can add – creating a video of the process. This is quite nuanced for marketing because you can record yourself doing something, and that video becomes a training resource. Here’s where most business owners get it wrong – SOPs don’t need to be fancy. They don’t need lots of workflows and fancy formatting. The best SOPs are simple, clear bullet points: Step one, Step two, Step three, Step four. They work well when you have a video to watch simultaneously. Simple Word document processes work particularly well for slightly more technical processes. Something I do is screen grabs using the snipping tool. You can paste these into your recipe if that works for you. Why Recruitment Businesses Need Marketing SOPs As a recruitment business, SOPs are particularly crucial because your marketing activities are relationship-based and require consistency. When you’re building relationships with candidates and clients, you can’t afford to be inconsistent in your approach. If you stop posting or a random post goes out that doesn’t follow your format, such as the wrong colour or imagery, it can impact your brand. Let me give you examples of marketing SOPs that every recruitment business should consider: Content creation SOPs could include how to research and write LinkedIn posts that generate leads, how to create video content for candidates, how to create video content for clients, and how to repurpose one piece of content across multiple platforms. Lead generation SOPs might cover how to identify and research potential clients, how to implement a LinkedIn outreach campaign, and how to follow up with prospects. Imagine having all of these that your team could follow, so you know things are getting done right. Using and implementing these systems is important with your team because you want to support them. SOPs do that and minimise the number of questions you get. I often say to team members, “Have you watched the SOP video and followed the SOP? Go back and look at them.” They’ll come back saying they worked it out because they’d missed step five or six. People often think they remember things, but even I use SOPs. For our email marketing, I know how to do everything, but I haven’t done it for a few weeks because a different team member has been handling it. So, I go back to the SOP to remind myself which button to click. They’re helpful as memory joggers for people implementing the process. The Sarah Success Story: From Chaos to Consistency Let me share about Sarah, who runs a recruitment company. Every week, she posted on LinkedIn ten times at completely random times whenever she got a spare minute. Sometimes she posted about industry trends, sometimes personal branding posts, testimonials, or just something interesting she found. Her engagement was inconsistent. She wasn’t getting many views and wasn’t sure what was working. I had a conversation with Sarah about creating an SOP for LinkedIn content creation. She now has a system: Monday is industry insights, Wednesday is success stories, Thursday is a poll, Friday is career advice. She has templates for each type of post. Once she started doing this, her engagement shot through the roof because she was doing something consistently. We’ve all experienced looking for something on a particular day. Most people listening to this podcast know that every Friday, you get a short email from us saying, “Here’s our latest podcast, you might find it useful.” It’s consistency. By knowing what to do when, people start looking for things. We’ve all watched soaps on TV and know they’re on at certain times. The BBC has news at 6:00 and 10:00 every night. I’m wired to look because I usually work till 6:00 in the evening and time it to one minute to six. That’s how people are wired – they’re looking for things from you. Having that SOP makes a huge difference. The Hidden Benefits of Marketing SOPs Let me share more benefits of creating SOPs that might convince you further. Consistency builds trust. In recruitment, consistency is everything. Your clients need to know they can rely on you. Your candidates need to feel confident in the process. When you have SOPs for marketing activities, you ensure every touchpoint with your audience reflects your brand, values, and standards while getting people excited about working with you. SOPs save you time. Have you ever thought, “Do I need to do this first, or that first?” only to spend time looking for passwords? You can waste hours each week on this. With your SOP, you may have saved it on your system with a search string to find it in Dropbox. That saves hours. Scalability without chaos. This is huge. Right now, for many of you, the business revolves around you, particularly if you’re new to creating content. What happens when you want to grow, hire team members, or take a holiday? SOPs help because people just need to follow them. If you’re working with a virtual assistant in the Philippines, South Africa, or anywhere remote, they can get consistent results. You become less of a bottleneck and more of the strategic leader you’ve always wanted to be. Increased quality and reduced errors. When you’re rushing through marketing tasks without a systematic approach, mistakes happen. You forget to follow up with leads, miss essential details in client communications, or publish content with errors. Having an SOP reduces these errors. One benefit I mentioned with Logan, one of our team members, is better training and onboarding. People feel included in the process. You can’t just hand someone something and say, “follow that step by step,” but having that SOP means you can go through training quickly and support your people. Documented systems mean improvement opportunities. Having a documented system means you can identify and implement improvements. If you see something that could be done more efficiently, having an SOP gives you something to examine and modify. There’s something valuable about peace of mind that’s hard to quantify. When you’ve got systems in place, you can take time off without worrying that your marketing is falling apart. You can focus on strategy rather than constantly putting out fires. How To Create Your First Marketing SOP I’m going to share the simple process for creating a marketing SOP. Here’s something that’s not popular but necessary – you need to do it, not somebody else. You want the business done your way. Our team members have training videos and resources. I’m talking to people creating SOPs themselves. The important thing is you know what you want and how you want it delivered. When we had our bigger marketing agency writing content, I used to drive people mad because I wanted things delivered in a certain way. I wanted our clients to get a great experience, and I wanted the documents they received formatted the same way – same font, same point size. We used Calibri 11 point with subheadings at 16 points. I wanted consistency. I didn’t want it looking like what we call in the UK “a dog’s breakfast.” Creating that SOP fell to me. Yes, it’s time-consuming, but things get done your way. You can ask for feedback and adapt things – people might add something to the conversation. However, doing the SOP yourself works well. Here’s how I create an SOP using a simple three-step process: First, record yourself doing the task. A great way to do this is using Zoom. In Zoom, there’s a button you can click that will transcribe your audio from the video, which is brilliant. When you record doing the task, and this has to be said, don’t mumble, don’t speak fast, don’t be clicking rapidly. Someone doing this process may not have done it before. Go through the task painfully slowly so they understand every part of the process. Second, get the video transcribed. If you’re using something other than Zoom as a video recorder, you need to get a transcription. This is where it becomes amazing because AI is so helpful. Third, use AI to create your SOP. If you have the transcription from your video recording, you can use your favourite AI tool – there are multiple ones out there. The paid ones are always better, whether it’s ChatGPT or Claude (one of my favourites). You get your transcription and put a prompt into your AI tool. Give a detailed prompt like: “I have a transcription of myself performing writing a personal branding post. Please create a comprehensive standard operating procedure based on this transcription. Please number it from one to the final number. Leave spacing. Start with a capital letter. Please make it practical and easy to follow for someone who hasn’t done this task before. Here’s the transcription.” AI will work its magic and usually come up with something more than usable. You must read through it all and check the nuances because sometimes AI tools can produce ridiculous things. Make sure you go through and tweak anything needed. Then I test it by following it to the letter myself to see how it works. I can tweak it if I’ve missed something during the recording. Remember, AI can only work with what you give it. If you forgot to mention clicking somewhere or saving something, AI won’t pick that up because you missed it in the video. That’s something anyone can do when creating an SOP. Record yourself doing the process. Use the transcription given to you or use a tool to transcribe it (there are Otter, Sonix, Descript, and multiple AI transcribing tools that do it almost instantly). Then, you’ve got your SOP. We have a folder with different people accessing it – a secure business version of Dropbox with a training folder inside. Every single process is listed out with videos recorded and SOPs from those videos. Beyond Marketing: Where Else SOPs Work Imagine by the end of summer having SOPs created for key functions in your business. If you have a marketer, you could ask them to make an SOP on their process. Then, if they’re on holiday or you become busy, one of their colleagues can use the same process. SOPs aren’t just for marketing. They could be for sales too. I was brought up with sales scripts, and they’re brilliant despite what anyone tells you. They put multiple six figures into my bank account over the years. Consider the value and beauty of how you can use SOPs in other parts of your business. This is a foolproof process I’ve used that works incredibly well. Thanks Denise How We Can Help Creating effective marketing SOPs is just one part of building a scalable recruitment business. If you’re ready to systematise your marketing processes and stop winging it with your business growth, we can help. Our programmes give you the frameworks, templates, and step-by-step guidance to create marketing systems that work for recruitment businesses. You’ll get the SOPs, the training videos, and the ongoing support to implement them properly in your business. The post Why Marketing SOPs Save Recruitment Business Sanity appeared first on Superfast Recruitment.

Systems-Based Recruitment: Building Your Marketing Framework

This week’s post and podcast is about building effective marketing systems for recruitment businesses. I’m continuing our series on systems because I believe it’s the perfect time of year to get everything in place and prepare ahead of time. Last week, I covered why systems are so important – their beauty and the key ones you need in your business. Today, I want to provide you with specific examples of setting up systems and outline some actions you can take now to get them in place. If you’re new here, welcome! It’s great to have you. If you have a recruiter friend or colleague who would appreciate listening to this podcast, please share the link with them. Please share it with them on iTunes or Spotify or give us a shoutout on LinkedIn. I appreciate it. This podcast isn’t sponsored. Nobody pays for this. We do it because we want to help people, and we’re doing what we teach others to do because it works. We’re providing value upfront. If you could give us a shout out, we would love it. Please consider giving us a review as well if you find it useful – that would be greatly appreciated. Start With One System and Build Momentum Here’s what I love about building marketing systems: you don’t need to do everything at once. When our clients start working with us as a Superfast Circle member, we provide them with a straightforward, step-by-step approach that outlines the initial steps they need to take. Over the years, many of you will know that we’ve been content marketers for approximately 18-19 years in the industry. We know what works and what yields the best return on investment the fastest. There’s a system around this, and that’s something I always want you to remember. When people often ask where to start, I advise them to start with one thing. It’s easy to get confused and think you’re being proactive by doing all these things. It’s much better to start with one thing – I like to call it the “pick one philosophy.” Pick one system, build it out properly, then you can move on to automation. However, I think it’s much better to get something working first. Let’s see how it performs, then we automate it. Let’s test it and work out all the glitches. Why pick just one system? Because if you don’t, you end up trying to implement everything simultaneously. This is literally where people get overwhelmed and end up implementing nothing at all. That isn’t necessary. Start with one system, build it from there, and your momentum will start to build. Which System Should You Pick First Now let’s talk about which one you should pick, and I’m going to say it depends. It depends on your biggest pain point at the moment. Most of the people we work with suggest that they start with building out their client attraction system, particularly in the current market. For the majority of recruiters we work with, LinkedIn is their primary platform for finding new clients. This is where their business contacts are now. Starting with your LinkedIn content system is the fastest way to demonstrate your expertise and attract client attention. Here’s a framework for working with LinkedIn effectively. The first thing is to have different types of posts. I’m going to give a shout-out to us at Superfast Circle because we provide you with all these tools you can utilise, saving you time. However, for those of you in larger companies who wish to initiate this effort independently, here are the key considerations to keep in mind. Creating Your LinkedIn Content Framework You want market insight posts – what you’re seeing in hiring trends. You want educational posts on how to solve common hiring problems. You want social proof-style posts, such as story posts about candidate journeys, what’s happened, how you’ve helped people, different clients, and successful placements. Then there are the classic question posts – the polls people use on LinkedIn to engage with their network. You write them, you batch them, you write them in advance. Let’s say in your industry that March is a key time for people recruiting or hiring, when decisions are being made. Then you can build your content around how that might work. The next step is to create a publishing system. Many people, when they first come to us, might post once a week if we’re lucky. Unfortunately, that won’t move the needle. You need to post multiple times a week, in fact, numerous times a day. But let’s start with something easy. These aren’t just job ads you’re posting, by the way. This is content to nurture people in your market, including those you’re already connected to, as well as those you will be connected to in the future. How about posting Monday, Wednesday, and Friday? LinkedIn has a scheduling tool that’s not hard to utilise. There are several marketing automation tools you can use. Some people use Buffer. A favourite of mine recently is SmarterQueue – go and check it out. You can start posting and engaging with your client’s content. Allocate 15 minutes a day in your diary. I remember years ago – probably ten years ago, before personal branding became a thing – we suggested everyone take 15 minutes a day. I ran a webinar on it back then, and it still works. Just allocate 15 minutes. Sometimes I even set a timer. I’m on LinkedIn, interacting and engaging with people I want to engage with. Our posts are scheduled ahead of time, so they’re all ready, and I know they’ll appear. Setting up that system alone will put you ahead of so many recruiters and make a massive difference. Building Your Connection and Outreach Process One area where there’s often a disconnect for many recruiters is that they publish content but fail to connect it by making more connections and engaging in outreach. Everyone has a set number of LinkedIn connection requests they can send out, and this is something to do daily. It’s just like any system you create – the more you can do daily, the better it gets. One of the girls was talking about her “dailies” – she had daily tasks to complete. This isn’t necessarily around KPIs, but her dailies were what she had to do every day. When she did this, she knew it made a difference. I encourage you to create your dailies – however many connection requests you send out. Remember that momentum builds, but you must start it by being consistent. You send out a connection request. Once that person has accepted, share a piece of valuable content or an insight – no sales pitch, just value. You’re doing that with your LinkedIn connections. When it comes to what to do after that, you rinse and repeat. You continue because this is about building a process and people seeing you everywhere. I know that sometimes, if I see an ad on TV, then hear a radio ad, and then pick up a magazine, I suddenly think I should take a look at it. When I’ve seen it two or three times, there must be something about it. This is where building that system works for you. You’ve created the content, you’re now a publishing machine, and you’re connecting and doing outreach with people. The next step is to get clients on your email database or encourage them to join it. Here’s a hint: when you’re publishing things and doing connections and outreach, you can say, “I’ve got some great content and ideas for you. Would you like to join our email system?” Most people will say yes, or you send a link where they put their name and email address. You can see how all these systems build on one another. Candidate Attraction Systems Work Similarly If you need more candidates, it’s a similar system. Consider the content – you want to create a similar process that shares valuable content with them. When we talked about the client acquisition system, we mentioned market insights. It’s the same thing, only it comes from a candidate’s lens. We’re examining market insights because candidates are intelligent individuals. They want to know what’s going on in the market. You want to tell them about not just hiring trends, but career trends and career progression – what they need to be thinking about. You want educational posts, story posts, and those question posts. Do a survey, ask a LinkedIn poll – all these things you can use. That’s the system you set up with candidates exactly the same. You’re reaching out to candidates. You could do a certain number of LinkedIn connection requests for clients and a certain number for candidates. Add these candidates to your email system as well. Straight away, you’ve got very simple, straightforward systems that work for client attraction and candidate attraction. You take those to the next level by getting these people on the phone. You send them more messages, leave them a voice note, send them a video – all different things that make a difference. Advanced Systems Using LinkedIn Sales Navigator On LinkedIn, there’s Sales Navigator – a great piece of software where you can build lists of clients and candidates. This can be a systematised process. We receive emails stating that there are X number of leads in your LinkedIn list, so you can log in because you’ve set up the criteria. You can incorporate those systems into your process. When conducting outreach within LinkedIn Sales Navigator, review all new connections and people who’ve appeared on your list that meet your criteria. Then set the process to start reaching out to them. Most problems that occur for recruiters around systems are that their systems are so sporadic. If you have a specific process that’s dialled in and you’re doing it regularly, it’s going to make a difference. We’ve all received random cold emails in our inbox that aren’t particularly relevant, and we end up blocking people. That’s where having your systems organised makes a difference. Think about your client system and your CRM. If that’s sorted by industry, sector, experience level, hiring history, or company size—whatever it is—you can compile lists of people you need to contact. Once you’ve done that, you can create that systematic approach with your touchpoints. Perhaps you could send a monthly update to them, establish an immediate follow-up system when someone joins your list, or conduct a quarterly check-in. Your business priorities will dictate this. If you do those systematic touchpoints built into a system, you have a very productive nurture campaign. Let’s say that automated nurturing you could do with candidates: you could have a new registration sequence, a post-interview follow-up sequence, a placement preparation sequence, or a post-placement sequence. All these things – if you need predictability, set up the system, and you’ll see a huge difference. Sometimes it’s painful to go into that detail. And it’s incredibly useful. I’ll cover SOPs a bit more in next week’s podcast, when I delve into that topic. We’re all about systems, and my goal is for you to review the systems you have, refine them, clean things up, and put everything in place over the summer. If you’ve kicked off some systems, then your September will be very different. The key is to start with one system, build it properly, and then expand from there. Remember, momentum builds when you’re consistent, and consistency comes from having clear, systematic processes in place. Thanks Denise How We Can Help At Superfast Circle, we provide the complete framework and content you need to build these marketing systems effectively. Our members gain access to ready-made content templates, detailed implementation guides, and a paint-by-numbers approach that eliminates the guesswork from building your recruitment marketing systems. We’ve spent nearly two decades perfecting what works, so you don’t have to figure it out through trial and error. The post Systems-Based Recruitment: Building Your Marketing Framework appeared first on Superfast Recruitment.