#216: The Future of Operations: Leadership, Innovation & the Never Settle Mindset with Steffen Lang of Novartis
*Hosted by Radu Palamariu*Steffen Lang runs operations for one of the world’s most impactful pharma giants, Novartis, leading over 20,000 associates globally. He started in R&D and now oversees the delivery of life-saving medicines at near-perfect service levels. In this episode, we explored how he built a product-centered, resilient supply network, embraced AI in manufacturing, and tackled the real-time complexity of personalized therapies. We dive deep into leadership, dual supply chain strategies, and how a "never settle" mindset transforms global healthcare.Discover more details here.Follow us on:Instagram: http://bit.ly/2Wba8v7X: https://bit.ly/3J4Wt35LinkedIn: https://bit.ly/4hbidqoFacebook: http://bit.ly/2HtryLd
#215: Redesigning Supply Chains at a Global Scale with Karin Shanahan of Bristol Myers Squibb
*Hosted by Radu Palamariu*Karin Shanahan, EVP and Chief Supply Chain & Operations Officer at Bristol Myers Squibb, shares how she led a full-scale reboot of the company’s global operating model across 11,000 people in 80 markets. From Excel chaos and post-acquisition silos to a connected, data-led, and transparent supply chain, Karin walks through the bold decisions that made it happen. She breaks down how telling the hard truths, setting new cultural norms, and earning cross-functional trust turned dysfunction into strategy.Discover more details here.Follow us on:Instagram: http://bit.ly/2Wba8v7X: https://bit.ly/3J4Wt35Linkedin: https://bit.ly/4hbidqoFacebook: http://bit.ly/2HtryLd
#214: The Growth of Microsoft’s Cloud Supply Chain with Cliff Henson
*Hosted by Radu Palamariu*Cliff Henson leads Microsoft’s Cloud Supply Chain and Engineering, powering Azure, Microsoft 365, and Copilot across 400+ data centers globally. I sat down with Cliff to discuss how he helped pivot Microsoft from a “buy” to a “make” model, turning the cloud supply chain from a cost center into a strategic growth engine. We explore how his team implemented 26 AI agents, dramatically reducing headcount while doubling output. He also shared the blueprint for lean process, talent restructuring, and scaling AI adoption without the buzzwords, just real-world execution at enterprise scale.Discover more details here.Follow us on:Instagram: http://bit.ly/2Wba8v7X: https://bit.ly/3J4Wt35Linkedin: https://bit.ly/4hbidqoFacebook: http://bit.ly/2HtryLd
#213: Supply Chain Transformation Blueprint with Duncan Angove of Blue Yonder
*Hosted by Radu Palamariu*Duncan Angove, CEO of Blue Yonder, joins me to unpack the seismic shifts in supply chain driven by AI, data, and imagination. From powering $25 billion in machine workloads daily to orchestrating global operations for the world’s largest brands, Duncan reveals how Blue Yonder’s platform is reshaping the industry. We explore AI ethics, change management, platformization, and what supply chains might look like in a decade, fueled not just by tech, but by societal transformation.Discover more details here.Follow us on:Instagram: http://bit.ly/2Wba8v7X: https://bit.ly/3J4Wt35Linkedin: https://bit.ly/4hbidqoFacebook: http://bit.ly/2HtryLd
#212: Inside IKEA’s End-to-End Supply Chain Overhaul with Susanne Waidzunas
*Hosted by Radu Palamariu*Susanne Waidzunas has spent over 25 years shaping one of the most intricate global supply chains on the planet at IKEA. From her early days managing suppliers in the Baltics to leading a sweeping digital and sustainability transformation, Susanne offers a rare look inside IKEA’s end-to-end strategy. We explore how her team is decoupling growth from material usage, investing in automation to boost resilience, and building a culture of collaborative leadership to future-proof operations. A masterclass in supply chain leadership and transformation.Discover more details here.Follow us on:Instagram: http://bit.ly/2Wba8v7Twitter: http://bit.ly/2WeulzXLinkedin: http://bit.ly/2w9YSQXFacebook: http://bit.ly/2HtryLd