The podcast where small and medium businesses share their insights and discuss how they’ve dared to do more with digital. Kate Russell talks to inspiring owners who’ve been there and built businesses to be proud of. With a knowledgeable expert, they’ll explore how today’s tech can help you seize every opportunity, stay at the top of your game, and be there for your customers in the moments that matter. Hosted on Acast. See acast.com/privacy for more information.

Episode List

S2, Ep1: Reducing the risk of innovation

Jul 19th, 2019 10:28 AM

New tech can be risky for business, opening you up to unexpected security threats. In this episode, we hear from a SME owner who’s been on the wrong end of a hack. Discover how you can protect your business and spot cyberattacks when you’re blazing a digital trail.From firewalls to instant IT expertise, see how we can help your business stay protected at www.bt.com/helpmestayprotected Hosted on Acast. See acast.com/privacy for more information.

S2, Ep2: Moving to ‘mobile first’

Jul 19th, 2019 10:16 AM

The way we work is on the move. With apps to handle customer payments and even manage teams, many SMEs are going ‘mobile first’. In this episode, we discuss why you’d want to do it, what to watch out for and how 5G is going to make it even easier for SMEs to switch.From backup internet connections to strong wi-fi across your office, see how we can help your business stay connected at www.bt.com/helpmestayconnected Hosted on Acast. See acast.com/privacy for more information.

S2, Ep3: Reinventing the workplace

Jul 19th, 2019 10:11 AM

The way we work has completely changed, so isn’t it about time our workplaces changed, too? In this episode, SME owners discuss how you can transform where you work to make it more productive. Including innovative ways of working and rethinking your workplace culture. From scorching office internet speeds to fast 4G on the move, see how we can help your business stay productive at www.bt.com/helpmestayproductive Hosted on Acast. See acast.com/privacy for more information.

S2, Ep4: Personalising customer service

Jul 19th, 2019 10:02 AM

From being on first name terms with your customer to knowing how they like their coffee, SMEs have always excelled at personal touches. But how do you offer this in the digital age? In this episode, we discuss tips for providing brilliant customer service online and around the clock.From fast fixes to broadband with built in support, see how we can help your business stay open at www.bt.com/helpmestayopen Hosted on Acast. See acast.com/privacy for more information.

S1: Staying open in an always on world

Jan 4th, 2019 1:54 PM

In the age of the always-on consumer, technology can help small and medium businesses offer the kind of round-the-clock service usually reserved for their larger counterparts. Better still, it doesn’t mean you have to be plugged in 24/7. With a little help from our old friend tech, you can be there even when you’re not there.From fast fixes, to broadband with built in support, see how we can help your business stay open, visit www.bt.com/helpmestayopen Hosted on Acast. See acast.com/privacy for more information.

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