Inside a Quest for Quality: How Safer Care Is Built at Scale
Behind every safety metric is a leadership decision. In this conversation, Thomas McGinn, M.D., MPH, senior executive vice president and chief physician executive officer at CommonSpirit Health, shares how the organization aligns leadership, standardizes processes, and uses analytics to reduce variation and improve patient outcomes — work that made CommonSpirit Health a 2025 finalist for the AHA Quest for Quality Prize.For more information on the AHA's Quest for Quality Prize, please visit https://www.aha.org/about/awards/quest-for-quality
The Power of Lived Experience as a Behavioral Health Care Strategy
Is lived experience one of the most underused tools in health care today? In this conversation, JPS Health Network's Zelia Baugh, senior vice president of behavioral health, and Melanie Cooper, peer support specialist, discuss how utilizing peer support specialists can help patients navigate recovery, improve care transitions, and drive better outcomes across inpatient units, outpatient clinics and psychiatric emergency services.
When Health Care Is Hard to Navigate: Designing Patient Care Navigation
Even the most experienced health care leaders can feel lost as patients. In this conversation, Ji Im, system senior director of community and population health at CommonSpirit Health, explores why seamless navigation, community partnerships and human connection are essential to reducing friction and improving the health care experience. Ji also shares how her personal health story has reshaped her understanding of care navigation and patient-centered design.
Rethinking Health Care Innovation From the Inside Out
In the first Leadership Dialogue conversation of 2026, Marc Boom, M.D., president and CEO of Houston Methodist and the 2026 AHA board chair, speaks with James Merlino, M.D., chief operating officer at Joint Commission, about building a culture of innovation, unleashing the power of new technologies to advance health care, and developing partnerships to access and share expertise, information and best practices.
Cybersecurity on the Health Care Front Lines Against AI and Ransomware
Artificial intelligence is transforming health care — but it’s also giving cybercriminals potential new tools for disruption. In this conversation, John Riggi, AHA’s national advisor for cybersecurity and risk, speaks with Larry Pierce, director of cybersecurity and information security officer for Atlantic Health, about how the growth of AI is reshaping cyber risk in health care, and why physical security is now inseparable from cybersecurity for America's hospitals and health systems.