The Kraze Podcast

TRIBUTE TO DAD

In this touching first episode of our three-part series, we delve into my dad's courageous battle with prostate cancer. Hear his story of resilience, love, and determination, as we celebrate his life and the lessons he taught us through his journey. Don't miss this inspiring tribute!

Going the Extra Smile: The Art of Customer Care

This episode revolves around the theme of customer care. The discussion ventured into the evolution of customer service through different stages, including face-to-face interactions, telephone communication, call centers, and the impact of the internet and social media. We also emphasized the importance of effective communication, accessibility, personalization, timely responsiveness, problem-solving, and going the extra mile to provide exceptional customer service. Examples of good and bad customer care experiences were shared, focusing on both public and private sectors. We also highlighted the significance of treating customers well, addressing their needs promptly, and exceeding expectations for lasting positive impressions.

Gratitude

In this episode, we share the extraordinary story of Clive Wearing, a man with severe amnesia that only affords him a 7 second memory. We also highlight the significance of gratitude and kindness. The episode encourages appreciation for memory and the small blessings in life. In the episode we also share exciting news about our nomination in the Africa APVA awards and we share details on how to vote for us. We are grateful to our audience for the nomination.

"SAVE YOUR TEARS...!!"

"🎙️ NEW EPISODE ALERT! 🎧 In this thought-provoking episode, Isaac and Saava delve into the sensitive topic of being told to 'save your tears for another day.' We explore the common occurrence of older generations dismissing the challenges faced by younger individuals, emphasizing that their own struggles were far worse. We challenge this notion, highlighting the importance of addressing current issues and advocating for change without being undermined by comparisons to the past. We also share personal stories and discuss how the argument of 'it was worse back then' can perpetuate a toxic cycle of suffering. Join the conversation as they shed light on the need for individual recognition and the pursuit of progress, urging listeners to value their own experiences and push for better in every aspect of life. Tune in to this opinion-based episode filled with insights, personal anecdotes, and a call to break free from the limitations of the past. Don't miss it! 🔥 Listen now on your favorite podcast platforms! #SaveYourTearsForAnotherDay #BreakTheCycle #PushForProgres

Peculiar Aspects of Social media TOS

In this episode, we delve into the intriguing world of Terms of Service (TOS) that govern social media platforms. Join us as we explore the peculiar aspects and hidden clauses within these agreements that every user should be aware of. Have you ever wondered what rights you're granting to social media platforms when you sign up? Or perhaps you're curious about the implications of data usage and privacy policies buried within the TOS? We've got you covered!