Enhance and Scale Customer Experience with Data
Beth Johnson is the Chief Experience Officer at Citizens. In this episode, she shares her perspective on how businesses can use data to drive world-class customer experiences at scale. She explains the important role technology infrastructure and data operations play in helping modern companies differentiate themselves and better meet the needs of their customers. Watch the video version of The Data Economy at redis.com/thedataeconomyProduced by Eric Johnson from Lightningpod.fm
How to Use Data to Drive Digital Business Growth
Shy Chalakudi, Head of Analytics & Data at HPE shares her perspective on the role of data in a modern business model and how it drives digital business solutions and innovative customer experiences. She explains how companies can use consumer data to create a comprehensive customer 360. Plus, she shares solutions to help companies deeply understand their end to end user journey to better serve consumers.Watch the video version of The Data Economy at redis.com/thedataeconomyProduced by Eric Johnson from Lightningpod.fm
Using Real-Time Data to Accelerate Digital Innovation
Shawn Bice, President of Technology at Splunk shares his view on the evolution of data and gives insight for how companies can leverage it to innovate faster and make more informed business decisions. He explains the role of data in the digital economy, reinventing customer experience, and driving digital transformation.Watch the video version of The Data Economy at redis.com/thedataeconomyProduced by Eric Johnson from Lightningpod.fm
How to Create Immersive Player Experiences with Real-Time Data
Farah Ali, VP of Technology Growth Strategy at Electronic Arts, is responsible for creating world-class, immersive player experiences for 500 million global users. In this episode, Farah explains how her team uses petabytes of data to build a more competitive gaming experience. She shares how data drives personalization at scale, improves game quality, creates new worlds, and cultivates realism.Watch the video version of The Data Economy at redis.com/thedataeconomyProduced by Eric Johnson from Lightningpod.fm
Optimize Machine Learning Models for Real-Time Financial Services
Scott Zoldi is Chief Analytics Officer at FICO responsible for the strategy and analytic development of FICO’s product and technology solutions. In this episode, Scott shares how FICO uses analytic models and data to make real-time critical decisions around payments, fraud, and credit. Plus, he’ll share his perspective on data privacy and data governance as it relates to personal data.Watch the video version of The Data Economy at redis.com/thedataeconomyProduced by Eric Johnson from Lightningpod.fm