Quality Insights Podcast

Quality Insights Podcast

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Quality Insights is a mission-driven non-profit organization that improves health and care for those we serve. For over half a century, we have provided education, data, collaboration and consulting services that impact millions of patients and providers every day. Learn more about what we do through our podcast.

Episode List

Taking Healthcare by Storm: Industry Insights with Alayna Click-Thomas

Jan 23rd, 2026 2:00 PM

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Alayna Click-Thomas, MS, SHRM-SCP, GenZ Keynoter and Retention Strategist with Magnet Culture, and was named a 2024 USA Today Keynote Speaker to Follow.Alayna discusses the unique challenges in healthcare retention, emphasizing the need for modern strategies that resonate with Gen Z employees. She highlights the importance of understanding employee expectations, effective feedback processes, and integrating technology smoothly while maintaining a human touch in patient care.If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-012326-GK

Taking Healthcare by Storm: Industry Insights with Jack Bruce

Jan 16th, 2026 2:00 PM

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Jack Bruce, Director of Population Health and Wellbeing at IMA Financial Group (Atlanta), Affiliate Member of the American College of Lifestyle Medicine, and founder of WellBirds.Jack shares his transition from traditional HR to focusing on employee wellness through birding and nature-based healing, emphasizing the mental and physical benefits of nature and the critical role of leadership in fostering positive workplace cultures.If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-011626-GK

Taking Healthcare by Storm: Industry Insights with Dr. Nykole Gonzalez

Jan 9th, 2026 2:00 PM

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Nykole Gonzalez, Psy.D., a licensed clinical psychologist and partner at Northshore Psychological Associates.Dr. Nicole Gonzalez shares her journey into neuropsychology, highlighting the interplay between neurological conditions and mental health challenges, and emphasizes the importance of culturally competent care and holistic treatment approaches.Follow Northshore Psychological Associates on Instagram.If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-010926-GK

Taking Healthcare by Storm: Industry Insights with Dr. Robert Russell

Jan 2nd, 2026 2:00 PM

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Robert Russell, MD, MBA, Chief Medical Officer of Majestic Care. Dr. Russell discusses his career trajectory in internal medicine and geriatrics, emphasizing the need for a redefined perspective on nursing home care. He highlights the importance of engaged leadership, the role of technology, and value-based care in improving outcomes, while advocating for a tiered system to better support various patient needs.If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.Publication number QI-010226-GK

Taking Healthcare by Storm: Industry Insights with Dr. Jon Glass

Dec 19th, 2025 2:00 PM

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Dr. Jon Glass, a Clinical Psychologist with Northshore Psychological Associates.Dr. Glass discusses the benefits of high school sports participation on mental health, resilience, and emotional balance, as well as addressing the importance of proper management by parents and coaches to maximize these benefits and avoid potential harm. He also explores the effects of social media, the impact of the COVID-19 pandemic, differences between boys and girls in sports, and offers advice on supporting injured athletes.If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.Publication number QI-121925-GK

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