Truth, Lies and Work

265. Are We in a Hope Crisis at Work? With Matt Poepsel, PhD

This week on Truth, Lies & Work, Al and Leanne sit down with Dr Matt Poepsel, Marine veteran, author and the self-proclaimed Godfather of Talent Optimization at The Predictive Index. In a world shaped by burnout, uncertainty and rapid AI disruption, Matt argues that many organisations are facing a “hope crisis” – and it is quietly draining performance, motivation and leadership effectiveness. What We Cover Matt explains why hope is not fluffy positivity but a measurable psychological skill linked directly to job performance, resilience and team culture. Drawing on Snyder’s Hope Theory, he shows how two components – agency (belief you can influence outcomes) and pathways (seeing the concrete steps to succeed) – determine whether people stay engaged or slip into autopilot. We also explore why so many teams are struggling: years of instability, constant change and leaders who unknowingly remove autonomy or fail to explain the path forward. Matt shares practical ways leaders can rebuild hope by creating clarity, showing people where they fit, and setting ambitious but achievable goals. The conversation moves into modern leadership, where AI automates admin but heightens the importance of human connection, psychological safety and real alignment. Matt introduces his concept of Enlightened Leadership – a shift away from outdated command-and-control approaches toward a more selfless, purpose-driven model that balances technology with humanity. If you lead people, manage teams or want to stay ahead in a rapidly changing workplace, this episode offers concrete actions to build engagement, performance and wellbeing in 2026 and beyond. Why hope predicts job performance as strongly as intelligence How burnout, bureaucracy and unclear goals quietly erode hope The difference between hope, optimism and positivity Why new beginnings generate motivation and why post-achievement crashes happen How leaders can use agency and pathways to rebuild engagement Why AI makes human leadership a competitive advantage What Enlightened Leadership looks like in practice How to measure hope inside your organisation Why hope becomes contagious when leaders model it Connect with Matt Poepsel 🌐 Website: https://mattpoepsel.com 💼 LinkedIn: https://linkedin.com/in/mattpoepsel 🎧 Podcast: Lead the People – https://www.mattpoepsel.com/podcasts/lead-the-people Connect with Al & Leanne LinkedIn (Show): https://www.linkedin.com/company/truthlieswork Al Elliott: https://www.linkedin.com/in/thisisalelliott Leanne Elliott: https://www.linkedin.com/in/meetleanne Email: hello@truthliesandwork.com Book a call: https://savvycal.com/meetleanne/chat Website: https://truthliesandwork.com/ Mental Health Support Samaritans (UK & Ireland) – 116 123Mind (England & Wales) – 0300 102 1234988 Suicide & Crisis Lifeline (US) – Call or text 988Find A Helpline (Global) – https://findahelpline.com/

264. How to Measure Culture Like a Business Metric - Great Mondays Radio X Truth, Lies and Work

This week, we're sharing a special feed drop from Great Mondays Radio! Our very own Chartered Occupational Psychologist, Leanne Elliott, takes the guest chair as host Josh Levine (Work Futurist, author, and culture consultant) interviews her on creating amazing workplaces. In this candid conversation, Leanne and Josh dismantle the myths around company culture and redefine it as a strategic, business-critical system rooted in behavioral science. If you're tired of treating culture as a "nice-to-have" or a collection of perks, this episode is a must-listen for business leaders, managers, and HR professionals. 🧠 What We Cover: A Clear Definition of Culture: Leanne shares her preferred definition of culture by John Amaechi: "The worst behaviors tolerated." This makes culture behavior-based and is a living, breathing thing that everyone can be responsible for. The Biggest Misunderstanding: Why do business leaders mistakenly think culture is something physical (like a cool office, ping-pong table, or the general vibe around the place) rather than something psychological and scientific? Moving Beyond Fluff: All the data and science show that building an awesome workplace is fundamentally good for business. It's great for the bottom line, customers, and growth trajectory. The Right Data: Leanne advocates for collecting data on psychosocial risk factors (relationships, control over work, trust, resources, change management) because they are transactional elements that directly impact how people think, feel, and behave. Innovation vs. Efficiency: An organization's strategy (e.g., chasing efficiency vs. relying on innovation) dictates which psychosocial factors to prioritize. For example, innovation requires nurturing psychological safety to allow people to make mistakes safely. Building Internal Capability: Building internal capability for people and culture is critical for survival in the next decade due to increasing complexity and the rate of change. A C-level leader must own this responsibility. 🛠️ Practical Resources Oblong Consultancy (Leanne Elliott's Company) Website: https://oblonghq.com/ HSE Management Standards (UK Health and Safety Executive) Leanne recommends this completely free resource for understanding and measuring key psychosocial risk factors at work. Website: https://www.hse.gov.uk/stress/standards/ 📬 Connect with Al & Leanne (Truth, Lies & Work) LinkedIn (Show): https://www.linkedin.com/company/truthlieswork Al Elliott: https://www.linkedin.com/in/thisisalelliott Leanne Elliott: https://www.linkedin.com/in/meetleanne Email: hello@truthliesandwork.com Book a call: https://savvycal.com/meetleanne/chat Podcast Website: https://truthliesandwork.com/ Connect with Josh Levine (Guest Host): Connect with Josh Levine on LinkedIn: https://www.linkedin.com/in/akajoshlevine Follow Josh on Instagram: @greatmondays_culturedesign Great Mondays website: https://greatmondays.com Great Mondays Radio: https://radio.greatmondays.com Great Mondays YouTube: https://youtube.com/@GreatMondays Get the book "Great Mondays" at greatmondays.com 💚 Mental Health Support Resources If you or someone you know is struggling, help is available. Please reach out to one of the following confidential services: Samaritans (UK & Ireland) - Emotional support for anyone struggling to cope, available 24/7. Call: 116 123 (Free, 24/7) Mind (England & Wales) - Advice and support for mental health problems. Phone: 0300 102 1234 (Mon-Fri, 9am-6pm) 988 Suicide & Crisis Lifeline (US-based) - Confidential, free, 24/7/365 support for those in crisis. Call or Text: 988 (24/7) Find A Helpline (Global) - Connects users to over 1,600 free and confidential support resources worldwide. Website: https://findahelpline.com/

263. The Expert Predictions for 2026 (Part 2): Hybrid work, unionisation and more of the same?

Welcome back to Truth, Lies & Work. This is part two of our Predictions 2026 series, where we ask leaders, researchers and thinkers what they believe is coming our way next year. If part one was warm and reflective, part two brings the heat! 🧠 What We Cover: The Big Predictions for 2026 Hybrid Will Fracture Before It Settles – Professors Ina Purvanova & Alanah Mitchell The authors of The New Workplace predict deeper relational fractures across hybrid teams. As employees split across offices, homes and third spaces, meaningful connection weakens and culture becomes harder to sustain. Expect more intentional design, stronger tech integration and a rising demand for purpose and meaning as AI reshapes traditional work. More of the Same… but With More Pressure – Danny Wareham Danny sees 2026 as a magnified version of 2025: tighter budgets, rising expectations and leaders forced to think smarter rather than scale bigger. His hope? A shift toward evidence-based people practices — job analysis, behavioural data and hiring decisions that finally move past “gut feel”. Unionisation Will Surge – Rebecca Taylor Rebecca predicts a new wave of unionisation across industries. As job insecurity rises and workers feel increasingly squeezed, collective bargaining will gain momentum. Anti-union stigma is fading, and younger generations will be the ones to push workplaces toward shared power. AI Will Break Management Before It Fixes It – Vince Sanderson Vince foresees a period of chaos where leaders delegate too much emotional labour to AI — and employees do the same. AI responding to AI, while real connection disappears. The result? Frustrated teams, resentful managers and widening distrust. But he also predicts a competitive edge for companies that stay human-first. The Death of Assimilation – Sonia Thompson Sonia says the old norm of “fit in at all costs” is over. Employees are less willing to hide their identities to succeed, and organisations must adapt. The future belongs to brands that embrace difference rather than smooth it out. Inclusion is shifting from compliance to cultural courage. AI Will Become a Dealbreaker for Candidates – Becky Simms Becky predicts top talent will increasingly judge companies on their approach to AI. If tools are outdated, restricted or slow, candidates will simply move on. Transparency, experimentation and a clear AI strategy will become as important as salary or flexibility. A Reality Check for Leaders – Jeanette Ramsden Jeanette highlights a growing disconnect between what leaders think they are communicating and what people actually hear. Feedback fatigue, message overload and constant change will demand a new level of clarity, groundedness and empathy if leaders expect teams to follow them. 🔗 Connect with the Contributors Danny Wareham – ⁠https://firgun.co.uk/⁠Rebecca Taylor – ⁠https://www.linkedin.com/in/rebeccataylor2/⁠Vince Sanderson – ⁠https://www.vincentsanderson.com/⁠Sonia Thompson – ⁠https://www.linkedin.com/in/soniaethompson/⁠ ⁠www.frictionlessgrowthlab.com⁠ ⁠www.frictionlessgrowthlab.com/roadmap⁠Jeanette Ramsden – ⁠https://www.linkedin.com/in/jeanette-ramsden-0946a83/⁠Becky Simms – ⁠https://www.linkedin.com/in/beckyreflectdigital/⁠Alanah Mitchell – ⁠https://www.linkedin.com/in/alanah-mitchell/⁠Ina Purvanova – ⁠https://www.linkedin.com/in/ina-purvanova/⁠ 📬 Connect with Al & Leanne LinkedIn (Show): ⁠https://www.linkedin.com/company/truthlieswork⁠ Al Elliott: ⁠https://www.linkedin.com/in/thisisalelliott⁠ Leanne Elliott: ⁠https://www.linkedin.com/in/meetleanne⁠ Email: ⁠hello@truthliesandwork.com⁠ Book a call: ⁠https://savvycal.com/meetleanne/chat⁠ Podcast Website: ⁠https://truthliesandwork.com/⁠ 💚 Mental Health Support Samaritans (UK & Ireland) – 116 123Mind (England & Wales) – 0300 102 1234988 Suicide & Crisis Lifeline (US) – Call or text 988Find A Helpline (Global) – ⁠https://findahelpline.com/⁠

262. Expert Predictions for 2026 (Part 1): Ethical AI, text chat and the death of the resume

Welcome back to a very special edition of Truth, Lies & Work, the award-winning podcast where behavioural science meets workplace culture, brought to you by the HubSpot Podcast Network. This episode features Part 1 of our annual Predictions for 2026. Join Leanne and Al as they speak to top experts who share their contrasting views on how AI, leadership, identity, and productivity are about to fundamentally shift the world of work. 🔮 Your Panel of Experts: Prediction Headlines Phill Agnew (The Nudge Podcast): AI Must "Show Its Working" & the Rise of Text Speak. Find Out More: https://www.nudgepodcast.com/ Meghan French Dunbar: AI Will Advance Humanity & Job Creation Trumps Destruction. Find Out More: https://www.meghanfrenchdunbar.com/book Erica Breuer: Identity Deviates from Work: Explore Over Optimize. Find Out More: https://www.ericabreuer.com Anthony Taylor: Clarity and Middle Managers are the New Superpower. Find Out More: https://www.aqrconsulting.co.uk/ Georgia M. Hodkinson: Clarity is the New Productivity Metric (Not Time). Find Out More (Event): https://www.psychbizinc.com/eventpage and (LinkedIn): https://www.linkedin.com/in/georgia-hodkinson-gmbpss/ Josh Levine: The Death of the Resume: Relationships are the New CV. Find Out More: https://greatmondays.com/ 🗓️ Coming Up Next The next episode is Part 2 of our Predictions for 2026 and will be released on New Year's Day (January 1st). 💚 Mental Health Support Resources If you or someone you know is struggling, help is available. Please reach out to one of the following confidential services: Samaritans (UK & Ireland): Emotional support for anyone struggling to cope, available 24/7. Call: 116 123 (Free, 24/7) Mind (England & Wales): Advice and support for mental health problems. Phone: 0300 102 1234 (Mon-Fri, 9am-6pm) 988 Suicide & Crisis Lifeline (US-based): Confidential, free, 24/7/365 support for those in crisis. Call or Text: 988 (24/7) Find A Helpline (Global): Connects users to over 1,600 free and confidential support resources worldwide. Website: https://findahelpline.com/ 📬 Connect with Al & Leanne (Truth, Lies & Work) Do you have your own prediction for 2026? A question for the Workplace Surgery segment? Or a comment on the episode? Podcast Website: https://truthliesandwork.com/ LinkedIn (Show): https://www.linkedin.com/company/truthlieswork Al Elliott: https://www.linkedin.com/in/thisisalelliott Leanne Elliott: https://www.linkedin.com/in/meetleanne Email: hello@truthliesandwork.com Book a call: https://savvycal.com/meetleanne/chat

261. This Year in Work 2025 (Part 2) - Our favourite guests of the year, your listeners’ choice, and the most-downloaded expert episode of 2025.

Merry Christmas! And welcome back to This Year in Work! Today we’re back with Part 2 of our 2025 highlights series, and this time it’s all about our guest interviews. If you’re new here, welcome along. This is Truth, Lies & Work, the award-winning podcast where behavioural science meets workplace culture. Brought to you by the HubSpot Podcast Network. ⭐ Our Favourite Guest Interviews of 2025 Steve Carse — Work Should Be Fun Episode 181: https://truthliesandwork.com/episodes/181 We kicked things off with King of Pops founder Steve Carse, who turned a layoff into a $10M ice-pop empire built on one radical belief: work should be fun. Andrew Palmer — Fall in Love With the Problem Episode 217: https://truthliesandwork.com/episodes/217 Then came an absolute pinch-me moment for both of us: talking to Andrew Palmer, senior editor at The Economist and host of the Boss Class podcast. James Hawkins — Chaos, Autonomy and Building Better Teams Episode 189: https://truthliesandwork.com/episodes/189 Al’s pick was James Hawkins, co-founder of PostHog — the dev tools company that ditched managers and meetings in favour of tiny autonomous teams. Dr Marie-Hélène — The Science of Strategic Resilience Episode 171: https://truthliesandwork.com/episodes/171TEDx talk link: “Crossing the River: Resilience in the Age of AI” - https://youtu.be/JEdr2cvHF5M?si=OB07KHvgSjldYKmg Leanne’s pick was Dr MH, who reframed resilience as a state — not part of your personality. It moves, fluctuates, and can be strengthened through movement, nutrition, sleep, and relationships. 💬 Listeners’ Choice Award 2025 Elina Teboul — Feminine Intelligence and the Future of Leadership Episode 197: https://truthliesandwork.com/episodes/197 Your messages, comments and LinkedIn posts made this one clear.Elina Teboul, executive advisor and author of Feminine Intelligence, challenged assumptions about power, masculinity, intuition, balance and the psychological patriarchy. Whether listeners agreed or disagreed wasn’t the point — the episode sparked reflection everywhere, which is exactly what great conversations do. 🥇 Most Downloaded Expert Episode of 2025 Dr Enya Doyle — The Workplace Rules No One Explains Episode 175: https://truthliesandwork.com/episodes/175 No surprises here. The episode you downloaded most — and shared most quietly — was with Dr Enya Doyle, the harassment and inclusion specialist known online as The Harassment Doctor. This was a true masterclass in navigating messy, awkward and sometimes frightening management moments. From appearance standards to ageing workforces to tricky inclusion issues, Dr Enya cut through the nonsense with clarity, humour and absolute precision. A must-bookmark episode for every manager. 🎧 Episodes Mentioned Today Ep 181 — Work Should Be Fun with Steve Carsehttps://truthliesandwork.com/episodes/181 Ep 217 — Andrew Palmer on Better Bosseshttps://truthliesandwork.com/episodes/217 Ep 189 — James Hawkins: Autonomous Teams & Faster Deliveryhttps://truthliesandwork.com/episodes/189 Ep 171 — The Science of Resilience with Dr Marie-Hélènehttps://truthliesandwork.com/episodes/171 Ep 197 — Feminine Intelligence with Elina Teboulhttps://truthliesandwork.com/episodes/197 Ep 175 — The Workplace Rules No One Explains with Dr Enya Doylehttps://truthliesandwork.com/episodes/175 Support Links: Mind UK — https://www.mind.org.uk/information-support/ Samaritans — 116 123 or jo@samaritans.org Connect with us: LinkedIn — https://www.linkedin.com/company/truthlieswork Al — https://www.linkedin.com/in/thisisalelliott Leanne — https://www.linkedin.com/in/meetleanne Email — hello@truthliesandwork.com Book a chat — https://savvycal.com/meetleanne/chat