MAFFEO DRINKS: The Lab

119 | Does Culture Really Eat Strategy for Breakfast? How Matilda Andersson uses the 4Cs Framework to Bridge Gut-Feel Insights with Rigorous Research

Happy 2026. This Episode is hosted by Chris Maffeo and brought to you by MAFFEO DRINKS. A Deep-Dive Analysis of This Episode is Available at maffeodrinks.com In this second part of the conversation on MAFFEO DRINKS, host Chris Maffeo continues the discussion with Matilda Andersson, Managing Director at Truth Consulting, diving deeper into practical frameworks and methodologies for consumer research in the drinks industry. The conversation introduces the Four Cs Framework (Consumer, Culture, Category, Company) as a holistic approach to brand strategy that moves beyond focusing solely on consumers to incorporate broader cultural shifts and company truths—revealing why culture is the most neglected element despite being critical for long-term success. We explore the dangers of drinks industry echo chambers where brands become too geeky about serves and specifications while missing how consumers actually behave. Matilda shares insights on customer closeness programs that take design teams and brand managers out of offices to meet real customers in their natural environments. The discussion examines whether passion for the category matters for drinks professionals, the tension between short-term KPIs and long-term vision, and the challenge of bridging qualitative gut-feel insights with rigorous research methodologies. We address what makes research genuinely useful versus a bureaucratic chore, emphasizing honesty, collaboration, and actionable insights over data dumping. The conversation reveals how brands can stay relevant across multiple generations without alienating existing customers, focusing on cultural connection points rather than manufactured demographic differences.Timestamps:00:00 - Introduction: Making Brands Relevant Across Generations02:45 - The Four Cs Framework: Consumer, Culture, Category, Company07:20 - Culture as the Most Neglected Element in Strategy10:50 - Settling Arguments: When Research Briefs Have Hidden Agendas14:30 - Category Myopia in Drinks Industry18:40 - The Geek Problem: Serves, Specifications & Echo Chambers23:15 - Customer Closeness Programs: Taking Teams to Meet Real People27:50 - Does Passion for Category Matter for Drinks Professionals?31:20 - KPIs, Short-Termism & Fear of the Future34:45 - Bridging Gut-Feel Insights with Rigorous Research37:30 - What Makes Research Useful: Honesty & Collaboration40:15 - Wrap-up: Participation, Co-creation & Breaking Down Walls This episode is brought to you by MAFFEO DRINKS, an Advisory helping drinks leaders execute bottom-up growth while managing stakeholder expectations. 

118 | What Bottom-Up Actually Means: Mark Ward, Founder of Regal Rogue on the Behaviour Between One and Ten

Happy 2026. This Episode is hosted by Chris Maffeo and brought to you by MAFFEO DRINKS. A Deep-Dive Analysis of This Episode is Available at maffeodrinks.com Mark Ward, founder of Regal Rogue, joins for a conversation validating bottom-up principles through 15 years of vermouth brand building. The discussion explores the actual mechanics of turning one account into ten, ten into a hundred, and the behavior that happens in between those numbers.The conversation challenges common misconceptions about bottom-up building: it's not about being small, building slowly, or lacking ambition. It's about the specific actions required to convert relationships, the constant auditing of whether your message connects with buyers, and understanding that past success guarantees nothing about future performance. Through examples spanning Seedlip's category creation, Diageo's Distilled Ventures program, CÎROC's P Diddy turnaround, and Regal Rogue's 15-year journey to simplifying their serves down to three drinks, the discussion reveals how the nuances of brand building remain fundamentally different across environments. What worked in 2011 operates differently in 2026, and expertise from one launch doesn't translate automatically to the next.The conversation establishes that bottom-up isn't a "small brand" strategy. It's the behavior required at any scale when building genuine relationships and advocacy, whether you're at 1,000 nine liters or 1,000,000 nine liters. The critical work involves constant checking that what you think you're saying actually connects with what buyers hear, because the gap between brand intention and market perception determines everything.Timestamps00:00 Introduction and Greetings00:40 Discussing Bottom-Up Mentality01:51 Challenges in Building a Brand03:57 Realizations and Reflections05:34 Simplifying the Brand Message08:09 Insights on Craft Brands and Big Brands12:55 Principles of Brand Building22:37 Consistency in Brand Messaging31:55 Conclusion and Final Thoughts This episode is brought to you by MAFFEO DRINKS, an Advisory helping drinks leaders execute bottom-up growth while managing stakeholder expectations. 

117 | The Spirits Apocalypse | How Steve Grasse's Brand Mysticism Principles Separate Survivors from Casualties in Market Correction

Happy 2026. This Episode is hosted by Chris Maffeo and brought to you by MAFFEO DRINKS. A Deep-Dive Analysis of This Episode is Available at maffeodrinks.com Steve Grasse returns to MAFFEO DRINKS for a conversation about the current state of the spirits industry. Grasse, founder of Quaker City Mercantile and Tamworth Distillery, brings perspective from both the brand building and distillery sides of the business.His previous work includes Hendrick's Gin and his current portfolio spans luxury craft spirits at Tamworth to the non-alcoholic Pathfinder brand. The previous episode with Grasse (Episode 27, recorded roughly two years ago when Brand Mysticism first came out) was one of the best-performing episodes on the podcast.The discussion examines what Grasse calls the "Spirits Apocalypse," a structural correction facing the industry through overproduction of bourbon and whiskey, shifting consumer habits, and the fading novelty of craft distilling. The conversation moves from macro industry dynamics to brand fundamentals, exploring how core brand strength determines survival when market conditions turn hostile. The talk emphasizes the importance of strong brand fundamentals, challenges of rapid expansion, and the rise of new-to-world Ready-To-Drink innovations, providing actionable advice for both established and emerging brands navigating this tumultuous market.Timestamps00:00 Introduction and Welcome Back00:19 The Spirits Apocalypse: An Overview01:15 Craft Distilling: Challenges and Changes03:47 Brand Fundamentals and Market Shifts05:23 Advice for Craft Distillers08:54 Innovative Success Stories11:53 The Importance of Core Brand Values13:50 Adapting to Market Changes16:07 Tamworth Distillery Portfolio and Business Model18:45 The Celebrity Exit Delusion vs Building for Passion21:30 Experimentation and Pragmatism Over Big Bets23:15 Brand Ambassadors Must Drive Sales, Not Just Talk25:40 FMCG Invasion vs Old School Intuition - Industry Polarization28:20 On-Trade vs Off-Trade Debate is Obsolete30:10 Board Pressure and Why Solid Brand Core Enables Tactical Freedom33:25 Physical Fitness Core Analogy - Brand Strength as Insulation35:54 Conclusion and Final Thoughts This episode is brought to you by MAFFEO DRINKS, an Advisory helping drinks leaders execute bottom-up growth while managing stakeholder expectations. 

116 | Everyone Agrees Bottom-Up, Few Execute It: Eric Franco on Why Funding Pressure Makes You Skip What You Know Works

Happy 2026. This Episode is hosted by Chris Maffeo and brought to you by MAFFEO DRINKS. A Deep-Dive Analysis of This Episode is Available at maffeodrinks.com Eric Franco, a former SABMiller colleague, recently Chief Sales & Marketing Officer at Brewdog USA and entrepreneur who started as a bar owner, joins for a discussion validating core bottom-up principles through battlefield experience.Working long days running his own bar before selling for global brands, the conversation confirms what becomes clear through market observation: everyone agrees on bottom-up methodology in theory, but execution fails when immediate gratification culture, social media distortion, and funding pressure collide with foundational discipline.The discussion explores patterns visible across markets: brands hiring VPs before mastering founder-led selling, Target distribution forcing unsustainable multi-state expansion, and burning retail relationships in concentrated markets.Eric's owner-operator perspective adds depth to the systematic approach to channel selection, geographic expansion, and the three-year foundation period required before authentic scaling becomes possible. ​Timestamps00:00 Introduction and Catching Up01:11 Defining 'Bottom Up' in Brand Building04:36 Challenges in Brand Growth and Market Expectations09:41 The Importance of Local Market Mastery15:16 Balancing Big Opportunities with Realistic Growth32:02 Final Thoughts and Wrap-Up This episode is brought to you by MAFFEO DRINKS, an Advisory helping drinks leaders execute bottom-up growth while managing stakeholder expectations. 

115 | Why The Cocktail Renaissance Was Built Bottom-up: Author Robert Simonson on Documenting Cocktail History While It Happens

Happy 2026. This Episode is hosted by Chris Maffeo and brought to you by MAFFEO DRINKS. A Deep-Dive Analysis of This Episode is Available at maffeodrinks.com Robert Simonson, author of seven cocktail books including "A Proper Drink: The Untold Story of How a Band of Bartenders Saved the Civilized Drinking World," joins to discuss how the modern cocktail revival actually happened.This conversation explores how dead crafts come back to life through individuals rather than institutions, why certain innovations spread while others stay local, and the challenge of documenting history while participants are still alive. Simonson spent 18 months interviewing over 200 people across multiple continents to map how a small group of obsessives rebuilt an entire profession from scratch. The discussion reveals patterns about how quality movements emerge, scale, and risk being forgotten by the next generation.Timestamps00:00 Introduction and Welcome00:26 Discussing 'A Proper Drink'02:47 The Cocktail Renaissance05:07 Global Influence and Cross-Pollination12:23 Modern Classic Cocktails23:22 Local Influences on Cocktails32:37 Conclusion and Final Thoughts This episode is brought to you by MAFFEO DRINKS, an Advisory helping drinks leaders execute bottom-up growth while managing stakeholder expectations.