Fixable

Toolkit: Give Better Feedback

Giving and receiving feedback is an important part of any job or relationship—but it can be tricky to get it right. This season, Anne and Frances are introducing a new segment called Toolkit: a practical guide to ideas, tools, and frameworks that can help you reach your goals at work and beyond. In this episode, they break down the different kinds of workplace feedback and share common pitfalls that can keep you and your colleagues from reaching your full potential. They also offer actionable tips for delivering both praise and critique, along with advice for what to do with criticism that falls short of constructive.For the full text transcript, visit ted.com/podcasts/fixable-transcriptsLearn more about our flagship conference happening this April at attend.ted.com/podcast Hosted on Acast. See acast.com/privacy for more information.

Unsolicited Advice: Why Jeff Bezos should sell the Washington Post

The Washington Post, owned by Jeff Bezos, recently carried out a massive layoff that eliminated more than a third of its staff. In this episode of Unsolicited Advice, Anne and Frances dive deeper into the underlying issues affecting the paper and the journalism industry at large, arguing that Bezos should sell the company to a team of can-do entrepreneurs who are willing to truly listen to the data, take big swings, and rebuild the paper’s reputation at a time when great journalism is more important than ever. For the full text transcript, visit ted.com/podcasts/fixable-transcriptsLearn more about our flagship conference happening this April at attend.ted.com/podcast Hosted on Acast. See acast.com/privacy for more information.

How to challenge negative self-beliefs (w/ Master Fixer Muriel Wilkins)

We all carry insecurities and negative beliefs that can quietly hold us back—but rewriting that narrative is up to us. In this episode, Anne and Frances call on leadership expert and executive coach Muriel Wilkins, author of the new book Leadership Unblocked, to unpack the self-doubt that often stands in our way. Together, they break down Muriel’s seven most common leadership blockers, examine where these limiting beliefs come from, and answer listener questions about how to get what you want at work.FollowHosts:Anne Morriss (Instagram: @annemorriss | LinkedIn: @anne-morriss)Frances Frei (Instagram: @francesxfrei | LinkedIn: @francesfrei)https://anneandfrances.com/Guest:Muriel Wilkins (Instagram: @coachmurielwilkins | Website: https://www.murielwilkins.com/)https://www.amazon.com/Leadership-Unblocked-Through-Beliefs-Potential/dp/1647827264/For the full text transcript, visit ted.com/podcasts/fixable-transcriptsLearn more about our flagship conference happening this April at attend.ted.com/podcast Hosted on Acast. See acast.com/privacy for more information.

(Re-release) Unsolicited Advice: How to handle layoffs with care

When an organization lays people off, those who remain are often left scrambling to find their footing – and hold other people up – in an environment that no longer feels stable. In the wake of ongoing tech layoffs and the Trump administration’s efforts to reshape the public sector, Anne and Frances are back with a new Unsolicited Advice segment to set the record straight about what layoffs mean for an organization — and the responsibility leaders have to own what went wrong.This episode originally aired on March 3, 2025.For the full text transcript, visit ted.com/podcasts/fixable-transcriptsLearn more about our flagship conference happening this April at attend.ted.com/podcast Hosted on Acast. See acast.com/privacy for more information.

How Zappos outperformed Amazon

What makes a company extraordinary? In this episode, Anne and Frances study Zappos, the online shoe retailer that shaped the early days of e-commerce and even outperformed Amazon by delighting everyone in its ecosystem, from customers to employees to suppliers. They discuss how the company bet on exceptional service rather than traditional marketing, built a deliberately distinctive workplace culture, and the steps founder Tony Hsieh took to put happiness at the center of his business model.For the full text transcript, visit ted.com/podcasts/fixable-transcriptsLearn more about our flagship conference happening this April at attend.ted.com/podcast Hosted on Acast. See acast.com/privacy for more information.