Restaurant Leadership Podcast: Overcome Burnout, Embrace Freedom, and Drive Growth

107: Hire, Coach, and Keep the Right Leaders

Growth shouldn’t require living at the restaurant or gambling on every new hire. We dig into a clear, repeatable way to hire leaders who fit your multi‑unit reality, coach them with confidence, and keep them long enough to scale without burning out your best people.In this episode, Christin discusses:• how to define core values with observable behaviors• coaching leaders through personal challenges while holding standards• designing 30‑60‑90 onboarding tied to values• building sustainable leadership so owners can step away• reviewing and refining values quarterly as the business evolvesGo to www.irfbook.com right now and grab your copyHere is my calendar link so you can book time with me: https://api.leadconnectorhq.com/widget/bookings/christin-marvin-personal-calendar-r1jjarmnwP.S. Ready to take your restaurant to the next level? Get the Independent Restaurant Framework that's helped countless owners build thriving multi-location brands. Grab your copy at https://www.IRFbook.com Here is my calendar link so you can book time with me: https://api.leadconnectorhq.com/widget/bookings/christin-marvin-personal-calendar-r1jjarmnw Podcast Production: https://www.lconnorvoice.com/

106: Turn a Callout Crisis into a Profitable Operation

Here is my calendar link so you can book time with me: Book a Call with ChristinWe break down how fear of callouts can lead to costly overstaffing and how chronic callouts can wreck service, burn out managers, and drain profit. Two real cases show how cross-training, intentional scheduling, and a clear callout protocol restore accountability and margin.• Cross-training servers and bartenders to de-risk shifts• Publishing schedules early and honoring aces in places• Tying roles to guest impact to build buy-in• Reducing burnout by protecting the planIf you've been loving the content I'm providing, please take a moment to leave a rating and review wherever you listen to your podcasts. Head to https://www.christinmarvin.com/contact for a complimentary coaching session and let’s talk about what’s possible for your restaurant groupP.S. Ready to take your restaurant to the next level? Get the Independent Restaurant Framework that's helped countless owners build thriving multi-location brands. Grab your copy at https://www.IRFbook.com Here is my calendar link so you can book time with me: https://api.leadconnectorhq.com/widget/bookings/christin-marvin-personal-calendar-r1jjarmnw Podcast Production: https://www.lconnorvoice.com/

105: From Chaos To Choice: Lead With Presence

We coach Brandon Sharp, owner of three restaurants in Chapel Hill, through the tension between being everywhere at once and showing up with presence that develops his leaders. He realizes he must let go of covering shifts, codify decision rights, and model vulnerability to retain and grow his managers.• using presence as respect and a path to flow• inverted pyramid leadership and decision rights• outsourcing low-leverage tasks to regain focus• vulnerability that invites ownership and honesty• raising standards for long-tenured managersGo to irfbook.com within 24 hours to get the entire book absolutely freeHead to www.christinmarvin.com/contact for a complimentary coaching sessionPlease leave a rating and review wherever you listen to your podcastPlease share this episode with anyone in the industry that you know who could benefitP.S. Ready to take your restaurant to the next level? Get the Independent Restaurant Framework that's helped countless owners build thriving multi-location brands. Grab your copy at https://www.IRFbook.com Here is my calendar link so you can book time with me: https://api.leadconnectorhq.com/widget/bookings/christin-marvin-personal-calendar-r1jjarmnw Podcast Production: https://www.lconnorvoice.com/

104: Curiosity Creates Hospitality, Connection Beats Checklists

Guests don’t come to a full‑service restaurant for a transaction; they come hoping to feel something. We dig into how to deliver that feeling on purpose through connected hospitality, turning routine steps into genuine moments of care that guests remember long after the check drops.We start by grounding everything in food, then layer in the human element that differentiates you in a crowded market. You’ll hear how:We reframed performance reviews into get‑to‑know‑you conversations.Why curiosity is a trained skill not a personality trait, “Ping pong” questions replace scripts to create real dialogue.Growth requires humility, we unpack a one‑star reviewIf you’re ready to coach curiosity, hire for heart, and transform checklists into connections, press play. If the conversation sparks ideas, subscribe, share the episode with your team, and leave a quick review so more operators can find it. What’s the one question you’ll ask at your next table touch?P.S. Ready to take your restaurant to the next level? Get the Independent Restaurant Framework that's helped countless owners build thriving multi-location brands. Grab your copy at https://www.IRFbook.com Here is my calendar link so you can book time with me: https://api.leadconnectorhq.com/widget/bookings/christin-marvin-personal-calendar-r1jjarmnw Podcast Production: https://www.lconnorvoice.com/

103: From Scarcity To Service: Mindset Tools for Restaurant Leaders

A new executive chef gets thrown into the deep end: understaffed, undertrained, and staring down six tough weeks. We use that moment to unpack a bigger question every operator faces—how do you stay mentally strong and lead with purpose when the room is half full and the pressure won’t let up?We dig into:The gap vs. gain framework from Dan Sullivan and Dr. Benjamin Hardy Eight simple questions that snap you out of scarcity and into progress.Eric Cacciatore opens up about imposter syndrome, why service beats ego, and how choosing “impact over reach” changes the way you scale.Six guiding principles for resilient entrepreneurs: prioritize real If you’re an independent multi‑unit operator aiming to build systems, grow leaders, and protect your mindset, this conversation gives you practical tools, a clearer North Star, and a community-first path forward. Listen, share with your team, and tell us your biggest gain from today. If this helped, subscribe, leave a review, and send it to a fellow operator who could use a lift.P.S. Ready to take your restaurant to the next level? Get the Independent Restaurant Framework that's helped countless owners build thriving multi-location brands. Grab your copy at https://www.IRFbook.com Here is my calendar link so you can book time with me: https://api.leadconnectorhq.com/widget/bookings/christin-marvin-personal-calendar-r1jjarmnw Podcast Production: https://www.lconnorvoice.com/