Thank You For Calling!

Thank You For Calling!

https://feedpress.me/tyfc
2 Followers 27 Episodes
A look at the world of Customer Service: how to solve (or avoid) horror stories and make life better for everyone involved.

Episode List

Matt Alexander: Really Intensely Personal

Apr 27th, 2016 4:45 AM

Just over three years ago, Matt Alexander founded Need, a publication that releases exclusive, curated clothing and products for "the modern gentleman". They later added Foremost, a line of affordable, American-made clothing for men and women. This month, Need became Imprint and launched an iOS app. This is the origin of Need's customer service model, and how it helped them grow and evolve from a sensation (Need) into a tangible, formidable Imprint in the world of fashion. Matt Alexander will return. (cue "James Bond Theme") Brought to you by Comic Bento, the original graphic novel subscription box. Save $5 using CALLING at checkout. Mack Weldon, men's basics with a hassle-free non-return policy: if you don't like your first pair of underwear, tell them, they'll refund you, and keep them. Save 20% using THANKYOU at checkout. Show Notes Imprint Foremost iOS app Imprint: A new name, a new iOS app, a new site, and a new idea or two. Imprint on Twitter Foremost on Twitter Matt Alexander on Twitter Matt Alexander appeared in the original run of Giant Size on two back-to-back episodes ("ORIGINS" #9 and #10) to talk about Marvel's big "NOW!" relaunch back in 2013.

Juan in a Million

Jun 27th, 2015 2:15 AM

One of Austin's most iconic taco joints turns 35 years old in July. Juan in a Million is known as much for their triple-sized signature "Don Juan" breakfast tacos as they are for owner Juan Meza's legendary handshake. Get the "Don Juan" with chorizo. You won't be sorry. Brought to you by Casper: premium mattresses for a fraction of the price. Use coupon code THANKYOU to save $50 on your choice of Casper mattress. Terms and Conditions Apply. The man with the handshake, Juan Meza

Taqueria Chihuahua

Jun 2nd, 2015 4:53 AM

On the highway from one major city in Texas to another, there's always at least one really good, locally-owned place to eat. A little over 40 miles outside of Austin on the way to Houston is Taqueria Chihuahua, a place full of good food and good people who have been serving customers for over 20 years. Be ready for a taco that it takes two hands to eat. Brought to you by Casper: premium mattresses for a fraction of the price. Use coupon code THANKYOU to save $50 on your choice of Casper mattress. Terms and Conditions Apply. The Shuttle: Save $10 while they last with coupon LOSTMYREMOTE. Show Notes and Links Taqueria Chihuahua in Giddings, Texas on Yelp ...on Urbanspoon/Zomato ...on Google Plus ...on Facebook

Sweat Equity

May 9th, 2015 12:01 AM

Running a movie theatre is one thing. Running free movie screenings for non-paying guests is a production. It involves a theatre's staff, lots of excited movie fans, and an contracted rep or two whose job it is to manage concentrated chaos. What happens when (once a week at minimum) the same 40 customers are willing to wait over twelve hours to watch one movie for free? Brought to you by Hover: Get your domains and services and get on with your day. Visit our link to support the show whenever you have a crazy idea in the middle of the night, day, or whenever the impulse strikes.

Annie Did Elvis' Nails

Mar 24th, 2015 1:32 AM

Annie used to do Elvis' nails, doesn't care about famous people, and is the best designated driver on the planet. We need more "Annies" in the world. Brought to you by Squarespace: Need to set up a website for yourself, a friend, or loved one? Use THANKYOU to get 10% off. Show Notes and Links Annie doesn't have Twitter, Instagram, Facebook, Tinder, LinkedIn, or any of that garbage. Elvis Presley sang a bunch of songs, like the one you hear a (very) short (Fair Use-protected) clip of toward the end of this show.

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