123. Rethinks: Why Curiosity Is Communication’s Secret Weapon

The information you receive is only as strong as the questions you ask.

This week we revisit Matt's discussion with Debra Schifrin about how to craft inquiries that can lead to better communication outcomes. Questions are also instrumental in building relationships, Schifrin points out. “If you’re asking questions, you’re signaling to the other person that you value them. You’re taking time to listen to their answers.”

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