Moment 139. Why Leaders Must Tackle Underperformance Head On

2025-09-21

Unlock peak performance with the 3 keys every leader must use: Challenge, Coach, Confront.The Challenge, Coach, Confront framework is the foundational toolkit for setting expectations, helping people to meet those expectations, and responding when they don’t.Many leaders have the skills to challenge and coach…but the real key to improved performance is what you choose to do when one of your people doesn’t perform. Everyone in the team calibrates their own personal standard against the low water mark that you establish when ...

Unlock peak performance with the 3 keys every leader must use: Challenge, Coach, Confront.

The Challenge, Coach, Confront framework is the foundational toolkit for setting expectations, helping people to meet those expectations, and responding when they don’t.

Many leaders have the skills to challenge and coach…but the real key to improved performance is what you choose to do when one of your people doesn’t perform.

Everyone in the team calibrates their own personal standard against the low water mark that you establish when you don’t deal with underperformance head on.

If you want to go a bit deeper into how you can prevent your team’s performance from slipping, have a listen to Ep.57: Challenge, Coach, Confront.

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