205 Back To Basics with Shelly Ryan : Dentistry Uncensored with Howard Farran

Going back to basics includes how to create and use checklists effectively!     Shelly Ryan is a Registered Dental Assistant with more than 20 years of dental experience in clinical, front desk, office management, training and consulting.   Shelly often works as a player coach, side-by-side with administrative and clinical staff as an experienced colleague. Staffs respond well when Shelly works with them on verbal skills, communication, conflict resolution and accountability.     http://...