This UK gym owner is redefining the member experience

🌎 John Franklin (https://www.instagram.com/johnisbuilding/) chats with Joe Gaunt (https://www.instagram.com/joehealthlabshq) from Zeno Health Club. They talk about creating a standout client experience and Joe's new health and wellness venture that could soon reach the American market.

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📱 Socials:

Zeno Health Club - https://www.instagram.com/zenohealthclub/

Zeno Health Club (website) - https://zenohealthclub.com/

Health Labs HQ - https://www.instagram.com/healthlabshq/

🔥 Show Notes:

(00:00) Introducing Joe and Zeno Health Club

(7:08) The space

(9:34) Membership packages and pricing

(13:43) Run a successful gym with Kilo (visit https://usekilo.com/)

(14:15) Marketing and member acquisition 

(19:55) Challenges and lessons learned

(22:26) Staffing the gym

(25:18) HYROX affiliation

(27:35) Advice for gym owners and social strategy

(33:58) Health Labs HQ and future plans

(40:53) Where to go to find Joe