The One Thing Every Employee Needs (But Never Gets) | Zach Mercurio | S4 E5

Only 30% of people feel like someone at work cares for them as a person. The lowest it's ever been.Zach Mercurio refers to this as a mattering deficit. And you can't solve it with perks, programs, or engagement initiatives. You can only solve it through daily interactions where people feel genuinely cared for.In this conversation, Zach breaks down the difference between caring about people (from a distance) and caring for people (getting close enough actually to understand them), why mattering is a survival instinct, and his framework for making people feel significant: noticing, affirming, and needing.This one's for every leader who's wondering why their team still feels disconnected despite all the programs they've implemented.Zach Mercurio is a researcher, speaker, and author of "The Power of Mattering: How Leaders Can Create a Culture of Significance." He holds a PhD in organisational learning, performance, and change and serves as one of Simon Sinek's Optimist Instructors.BETTER@WORK PODCASTNew episodes every Thursday