E64: AI, Opportunity, and Empowerment: The Future of Career Services

Discover how workforce development is evolving to meet the needs of diverse communities through innovation, inclusion, and resilience. In this episode, Lubna Hanif, WIOA Team Supervisor at Rubicon Programs, shares her journey from frontline career coach to team supervisor, reflecting on the power of mentorship, cultural responsiveness, and trauma informed care in supporting participants. She discusses how programs like WIOA are adapting to legislative change, the role of AI and virtual services in expanding access, and the importance of empowering both clients and staff. Listeners will gain insights into balancing technology with humanity while building inclusive pathways to employment and opportunity.