Controlling the Controllables

How often do you or the people in your agency focus on things that, although they may be impactful, they have no control over?

How much time, energy, and effort goes into anger, frustration, or anxiety wasted on others' mistakes that we can't change?
Do others' actions impact you? Yes. But the bigger question is, do they control you?
In this episode of the Agent Leader, Brent Kelly will provide ideas on where agencies can take charge of areas of impact vs spending too much time, energy, and effort in areas outside of their true control.

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