#154 How to write a business email in English part #2

Hi, everybody! I am Georgiana, your English teacher and founder of SpeakEnglishPodcast.com. My mission is to help you speak English fluently.

Last week we started learning how to write a formal business email in English. Today we will learn how to close an email with a final comment and greeting.

I'll also give you an example of a formal email that you can use in different situations.

With a point of view story, you will improve your grammar.

Sending a formal or professional email in English can always be challenging, so I

decided to dedicate two episodes to this topic. If you haven't yet listened to last week's episode, I invite you to do so before listening to today's lesson.

Ok, let's get started!

After giving or asking for information, it's time to close with a remark.

Here are some examples:

5. Closing remarks:

This is how you could respond when you are answering a customer query.

"If you require any further information, please do not hesitate to contact me."

Use this phrase to let the other person know that you are eager to hear from them soon:

"I am looking forward to hearing from you soon." 

This way, you encourage the other person to contact you if they need to do so.

More closing phrases:

"Thank you in advance for your reply / your help."

"Please let me know if you have other questions or concerns."

"Please don't forget to _______________."

"Please get back to me: by Monday/ before Monday / soon. "

"I appreciate your prompt reply."

"I hope to speak with you / hear from / see you soon."

6. Complimentary Close (followed by your name)

We will end our email with a complimentary close.

Best Regards,

Best wishes,

Kind Regards,

Regards,

Sincerely,

Thank you,

Enjoy the weekend,

Have a good weekend, day, Friday,

Have a safe flight,

Enjoy your trip,

Best wishes, regards,

All these can be used interchangeably as a way to pay your respects to the person who is going to read the email.

I typically sign my emails with "Best Regards"; however, sometimes I use "Regards" or "Enjoy the weekend."

After "Best regards," I add my name.

7. Email Samples

Here's an email sample that you can use in different situations:

Dear Mr. John, 

Thank you for your interest in our services. 

With reference to your request regarding a new SIM card for your cell phone, I would like to inform you that it should be made available to you within the next 24 hours. 

I would like to inform you that we have already delivered the card to the carrier, and you will receive it during the day.

Also, I would really appreciate it if you could respond to this email today confirming your billing information.

I am sorry to ask you this on such short notice, but it is in your best interest to do this as soon as possible to avoid any delays.

If you require any further information, please do not hesitate to contact me.

Best Regards,

Tom.

Read the transcript here: SpeakEnglishPodcast.com