346 - Help! My Practice Manager is Not Medically Trained

Veterinary clinics are evolving and so are the people leading them. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Maria Pirita take on a deceptively simple mailbag question: “Non-medically trained practice manager?” It sparks a deep dive into one of the profession’s biggest shifts, the rise of the non-medical practice manager and the new dynamics of clinic leadership. From breaking down the growing divide between medicine and operations to offering hard-won insights from Maria’s own journey as a manager without a medical background, this episode explores how veterinary teams can rethink leadership for the better. Let's get into this episode!

Don’t Navigate Vet Med Alone

Running a practice or leading a team shouldn’t feel isolating. The Uncharted Veterinary Community brings together forward-thinking veterinary professionals for real talk, expert learning, and endless support. From live events to practical training, this is your space to grow and connect. Dive in here: learn.unchartedvet.com

Join us for the Team Leads Summit

The Uncharted Team Leads Summit is a one-day virtual event designed to empower veterinary team leads with the skills and confidence they need to succeed. Through interactive workshops and real-time collaboration with peers, your leads will gain practical tools they can use immediately to support your team and strengthen your practice. Whether they oversee the front desk, the tech team, or daily operations, this summit will help them grow as leaders and drive your practice forward.

Upcoming events: unchartedvet.com/upcoming-events/

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Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag