The ’Tour de Face’ and Feedback

There's a feedback gap in many organizations -- the difference between the information and attention employees want from their bosses and what they actually get. It could be because bosses think they give more than they do, or don't provide it effectively. The Poynter Institute's leadership and management expert Jill Geisler looks at why some managers fail to provide sufficient feedback and what they can do about it. This podcast accompanies Jill's column on Poynter.org, which offers 6 additional things every manager needs to know about feedback. You can read it here: http://bit.ly/cuzfcd All of Jill's columns are available at poynter.org/whatgreatbossesknow