#420 Data & Engagement During COVID-19 with Brianna Sunryd, Amherst, MA

Using data to improve engagement. Brianna Sunryd, Communications Manager at the Town of Amherst, Massachusetts, joined the GovLove Phonebooth from the CivicPlus Summit conference to discuss how communication changed during the COVID-19 pandemic. She shared which engagement strategies that the Town used during COVID-19 will stay around and how data collection is used to improve the City's website.

Host: Kirsten Wyatt