208: Competition Won’t Kill Your Business - Complacency Will

Are you so busy eyeing the competition that you’re missing what’s really stalling your pet business? In this episode of the Overdog Podcast, Fern digs into a surprising truth: it’s not the new dog daycare down the street that’s threatening your success—it’s your own complacency. Tune in to hear why staying stagnant is the real danger and how obsessing over what others are doing might be costing you valuable growth opportunities.

Fern also unveils a game-changing tool that could revolutionize how pet businesses handle customer service—especially after hours. Plus, he shares the subtle signs your business might be stuck in the past and the small shifts that can reignite your momentum. If you’re ready to stop coasting and start evolving, this one’s for you.