TBT - Aquire Delight and Retain Life Long Clients | Matthew Cross | Global Business Consultant

What was the secret that helped Japan become a global leader in quality and how you can take this same approach with your clients and salon *About Matthew Cross ~ Leadership Alliance Founder & President America’s Leading Priority Strategist, Matthew is an acclaimed thought leader, speaker, Deming Scholar and Hoshin Kanri strategic alignment specialist. He has authored eight books to date, including The Hoshin Success Compass™, The Golden Ratio Lifestyle Diet™ and The Millionaire's MAP™. Matthew’s mission includes supporting people and organizations to best plan, execute, achieve and learn. He champions the genius and potential within everyone, lifestyle quality and design and making a difference. He deploys over two decades of professional experience in educational and performance training in leading the Alliance. Matthew is also a founding partner of the Leading Edge Performance Institute, delivering proven executive training programs and eLearning solutions. LEPI integrates and delivers the keys to sustainable peak performance: Strategic Life/Work Prioritization, Vibrant Total Health, Mindfulness, Resilience and Stress Solutions. Matthew’s passions include learning, maximum health and longevity, competitive running, ancient history, all arts and sciences and Peak Performance On Demand™. *Source: http://leadershipalliance.com/about/ Books - http://leadershipalliance.com/products/ Matthew on YouTube: https://youtu.be/k4VeWyOyIk4 https://youtu.be/0tAZe6pP-FM https://www.youtube.com/channel/UCPuilD0Yir8J19M9BhNEOrw Say hi to Chris and John on social: Instagram https://www.instagram.com/124.go/ https://www.instagram.com/chrissulimayhair/ https://www.instagram.com/noindoorvoice/ Facebook https://www.facebook.com/124GO/ If you’re a hairdresser, salon owner, salon manager or hair beauty professional, please subscribe and give us a Wicked Good Review!! Follow us on Instagram. https://www.instagram.com/124.go/ / Music information: Never Wanna Grow up, by the incredible Katrina Stone. https://artlist.io/song/6748/never-wa… Thank you for stopping by! Chris and John