Jeannie Walters - CEO & Chief Experience Investigator at Experience Investigators [Service Blue Printing]

Jeannie is Global Keynote Speaker, Trainer, and workshop leader, CEO & Chief Customer Experience Investigator at Experience Investigators, Forbes Contributor and LinkedIn Learning Author and Instructor. Jeannie talks about service blue printing, how to get started, the difference between Front stage & Back Stage and how to set expectations. Join the Press 1 For Nick community on LinkedIn: www.linkedin.com/company/press-1-for-nick