eBay for Business - Ep 296 - Three Customer Service Best Practices

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Welcome to eBay for Business!

This week, Seller David Ng created his own customer service best practices based on his own experience with frustrated buyers. He shares three of them with us on this episode. Kayomi and Griff answer your questions about bulk listing upload, wildcards in search, and the Ship Time Detailed Seller Rating. 

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

 

00:01 - Intro

05:33 - Three Customer Service Best Practices

14:43 - Q&A and Outro

 

New links for Ep 296

David Ng’s eBay Store - https://www.ebay.com/str/allwhowandertrading

Seller Hub Bulk Uploads - https://www.ebay.com/sh/reports/uploads

 

 

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

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