PT2 of 2: Conflict Management in Healthcare with Dr. Lee Sharma

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In the second part of our podcast conversation with Dr. Lee Sharma, a seasoned gynecologist and conflict resolution expert, delves deeper into the strategies and techniques that healthcare professionals can employ to navigate conflicts successfully. Dr. Sharma continues to emphasize the importance of moving away from positional bargaining and adopting interest-based negotiation as a more constructive approach.

Looking for something specific? Here you go!

00:01:58 Reframe conflict within a system.

00:09:26 Awareness drives behavior change.

00:15:28 Importance of valuing diverse perspectives. The timestamp in the podcast where it starts to say "Conflict can lead to growth" is

00:20:44. Conflict can lead to growth.

00:21:04 Conflict can lead to positive outcomes.

00:29:29 Conflict resolution is vital.

More on Dr. Lee Sharma:

Dr. Lee Sharma is a gynecologist with a rich background in healthcare and conflict resolution. She has been practicing in Auburn, Alabama, since 1997 and holds a master's degree in conflict resolution. Dr. Sharma has worked with hospitals and medical practices as a mediator and has been an advocate for patients through various medical organizations. Her expertise lies in improving patient care and physician well-being through effective conflict resolution.

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